The hotel was very nicely located and overall was a good value. We purchased a package and wanted to extend it one day, they did so at a great rate and allowed us to keep the family room instead of the triple we booked.
Only problem we had was that the hotel did not 'remember' any of the 'package' we bought. We had to ask for all the items that came with our package (other hotels often have them ready upon arrival). We were supposed to get tours or the city, city passes, free internet, welcome drinks, etc. We had to ask for each item and they did not believe us until they checked their reservation to see adn realized it was part of our package. They even tried to charge us for breakfast which was included as well. Overall, they were generally pleasant and sometimes helpful, but could not make any dinner recommendations in the area.
Best part of the hotel was the size of the room (big), it was quiet, well situated in Berlin and a good deal. Despite all the hassle with the front desk staff, we would stay there again.
- Official Description (provided by the hotel):
- First of all, a smile and a hearty welcome await you at the Abba. The Abba Hotel is a 4-star hotel featuring modern design with 214 bright, spacious rooms in various categories, adhering to the highest standards in comfort. A varied and top-quality breakfast buffet, free WiFi, satellite TV, not to mention a fitness studio and wellness area with sauna and hot tub are all on hand for our guests. Furthermore we offer parking spaces in the underground garage as well as rental bikes. Look forward to the facilities of the excellent abba mia restaurant as well as those of the stylish lounge bar. Staying with us you will find yourself in the thick of things: the world-famous Ku’damm boulevard, the Kaiser Wilhelm Memorial Church, the KaDeWe department store, Berlin Zoo, Theater des Westens (theatre for musicals and operettas) and the iconic Europacenter mall are practically on our doorstep. There are also excellent connections to the autobahn, Berlin’s airports, all main-line railway stations. ... more less
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