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“Non-smoking is a 'wish' that may/may not be fulfilled”

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Leonardo Hotel Berlin
Ranked #101 of 634 Hotels in Berlin
Certificate of Excellence
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Non-smoking is a 'wish' that may/may not be fulfilled”
Reviewed April 7, 2013

We chose this place for its 'value'. The accommodation was average.

The problem arose after check-in, we put our things in our rooms and noticed they smelled very strongly of cigarette smoke. When we asked the shift manager about the smell, she stated that our request for a non-smoking room was a 'wish' that they couldn't fulfill due to being fully booked.

If we had the time, we would have stayed somewhere else, but this was a stopover on a longer trip so it was not feasible.

Her attitude was horrible, she definitely doesn't belong in customer service.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,420 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (93)
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London, United Kingdom
Level Contributor
148 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed March 28, 2013

This hotel (entrance in Spielhagenstr.) is ideally suited for those intending to go to the Deutsche Opera, which is literally just around the corner; but it is also a direct bus-ride (no. 109) of only 15 minutes from Tegel airport and, with the U-Bahn station only minutes away, it makes a convenient base for visiting Berlin. And if you are left with only a spare half-day here, Schloss Charlottenburg is only a ten-minute walk, and well worth a visit (audio-guide included in entrance price); from which try the nearby typically German ‘gastropub’, Brauhaus Lemke, on the corner at 1 Luisenplatz. Hotel reception staff were friendly and helpful; breakfast is good; and our top (6th) floor room clean and extremely quiet. Our only reservation concerns the room’s open-plan layout – meaning that the bathroom is integrated, leaving no privacy or separate lighting (though the WC is mercifully separate). Our highly recommended restaurant is Italian and only 5 minutes’ walk: Papageno, at 13 Richard Wagner Strasse, just behind the Opera House.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Listergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 17, 2013

its a gr8 hotel. close to berin messe. convenient location. good rooms. planning to stay during the next fair also.wifi is charge able which hotel need to make complimentary. close to U bahn station.

Beds are comfortable

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBlogger79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 15, 2013

The location is excellent,only 50 m.to U-Bahn, 250 m.to the Deutsche Oper. Breakfast buffett is very rich,everyone could find a lot to eat.Drinks are plenty.Service is excellent,smiling faces of the people makes your day better.But Wi-fi is not free. They should change it,almost all the hotels in the world have wi-fi free in the rooms.And they should have other pillows,they are too thin !!!

Room Tip: The rooms with single beds are not quite comfortable.The beds are too smal..Only 80 cm. Very unconfo...
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NUNUTurkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ko Samui, Thailand
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 14, 2013

We stay at this hotel to join ITB in Berlin and really like room and breakfast which was served variety of choices compare to other town as we are on business it was good to have good breakfast. Reception staff is nice and helpful even in restaurant by walk 5 minute to many restaurants outside and shopping center.

Room Tip: High floor is recommended
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Panuraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 25, 2013

The hotel was easy to find, 24 hour desk with fairly friendly staff. The hotel is close to the train station which makes central Berlin only 10 minutes away! This was one of the nicest room, very clean bathroom and decent size room.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest-Romania
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 26, 2013

End of June was a very good choice in this superior three stars hotel.
Situated in a quiet area, you will have well deserved rest after visiting the wonderful city that is Berlin.
Near the very beautiful Charlottenburg castle and park which is a must for any tourist.
A good tip: just across the hotel you will find Rogacki open restaurant were you can enjoy good quality and cheap meals.

Room Tip: upper floor it's a must
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bley64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Berlin

Property: Leonardo Hotel Berlin
Address: Wilmersdorfer Str. 32, 10585 Berlin, Germany
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #101 of 634 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Leonardo Hotel Berlin 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
The new Leonardo Hotel Berlin is centrally located close to the famous shopping mile "Kurfurstendamm" and the fairground "Messe Berlin". Both, business travellers and city explorers alike will enjoy the modern design and comfort of this hotel. For business events, seminars and conferences, the hotel offers a modern conference room, which can seat up to 30 people, and creates the ideal ambiance for your successful event. ... more   less 
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