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“The rooms could be cleaner, but still an enjoyable stay”
Review of Axel Hotel Berlin

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Axel Hotel Berlin
Ranked #203 of 634 Hotels in Berlin
Hove, United Kingdom
Level 6 Contributor
186 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“The rooms could be cleaner, but still an enjoyable stay”
Reviewed April 16, 2013

Fantastically located 'hetero-friendly' hotel in the heart of Schoneberg at a decent price. Within a 2 minute walk to the famous KaDeWe department store and Wittenbergplatz. Paid a greatly reduced rate for a 3-night stay in April 2013.

Efficient and fast check in, friendly staff at both reception and at the attached Hamburger Mary's restaurant, from the popular California chain... was given a complimentary drink upon arrival!

The rooms feel very well used and in need of refurbishment and paint. The shared balcony was covered with cigarette butts and bits of trash. Fresh toiletries, linens and abundant towels were provided daily, but the room itself felt dusty and dated. The curtains need to be washed.

The hotel's rooftop spa including wet and dry sauna and outdoor jacuzzi are very clean and well worth a visit, although the gym area appears neglected and under-used for a gay hotel... I think this space could be a real bonus for guests if properly laid out.

Room Tip: Try for a room on 6th floor, quieter and closer to the rooftop bar and spa
See more room tips
  • Stayed April 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank kansasforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review, April 17, 2013
Dear kansasforever,
thank you so much for your comment here on TripAdvisor. I am glad you had a good time staying with us. I will of course forward your review to our housekeeping. It would be great to welcome you again soon, to show you, your review was taken seriously. Please also feel free to visit our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
Milton Keynes, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2013

Nice Hotel except rooms a bit small as per Axel in Barcelona and breakfast being continental was expensive, Staff in reception speak English not a lot of relaxation room in reception. Near all the gay bars if you are interested not too far from the Metro and there is a market further up the street. As for the internet it is on the 3rd floor, I think, and in the rooms I found that mine did not function. The rates were high and maybe would maybe come again in the cheaper months. The rooms were small, have said before, for 2 people and would have 2 rooms because that is the only way I could stretch out.

  • Stayed June 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank CMK187055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review, April 9, 2013
Dear CMK187055,
thank you very much for your nice comment here on TripAdvisor. I am very happy you had a good time staying at Axel Hotel Berlin. Please feel free to visit us or our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria as well. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.
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Rochdale, United Kingdom
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 4, 2013

We stayed here for the BLF weekend over Easter. We booked a junior suite which was a lovely modern room with a comfortable (if noisy) bed. The room rate was very high as it was the BLF weekend and I assume that Berlin Pride or Folsom week is equally expensive. For 292 euros per night for the weekend I expect a kettle in the room and an iron/ironing board as standard (the latter could be requested from reception). Also, the internet connection is not good enough and again, for the price of the room, this isn't value for money.

Oddly, there was no blind or curtains on the bathroom window and as the wall between the bathroom and bedroom was a glass wall, it was very easy to be woken too early.

Breakfast is typical continental. They could do with more than one toaster as the wait for it was too long.

The spa area is great, especially when the weather was so cold, and is open until 2am.

The staff were very helpful both at reception and in the restaurant/bar. The Sky Bar was closed and only opens in the summer months.

I'd definitely stay here again but out of season when the room rate is not so high.

Room Tip: Book a junior suite
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zammeree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review, April 9, 2013
Dear Zammeree,
thank you so much for your comment here on TripAdvisor. I am glad you enjoyed your stay at Axel Hotel Berlin and like to come back. We will be happy to welcome you again. Also please feel free to check our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.
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Tel Aviv, Israel
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 4, 2013

My boyfriend and I spent a wonderful week in "Axel"! Tenth time we are staying at this hotel and again we enjoyed. Also pleasantly surprised from the Internet! It was free and fast for long stay!
Staff was very friendly, and although the load that all Easter, the hotel functioned fine.
I'm just glad more with water jacuzzi were a bit warmer ... but the coolness does not stop us from sexy experiences there .... Thanks especially to Oliver, the hotel manager. He helped us a lot and was exceptionally friendly!
if you like 2 play a bit, don't forget 2 put "d" on your door....(it means "please disturb") :-)

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yarin43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review, April 9, 2013
Dear yarin43,
thank you so much for your comment here on TripAdvisor. I am very glad you had a good time during you stay in Axel Hotel Berlin. Feel free to visit us again anytime and also our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante, Spain
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2013

Stayed in Axel hotel for 7 nights over Easter - paid a premium as it is a gay hotel and was the busy time in berlin - the room was only cleaned once in 7 days - complained to reception twice and eventually got a cleaner come to the door with the excuse his key didn't work on my room. Other guests finished room service trays remained in the corridors uncollected for over 24 hours on a daily basis with the remains of their food on them. Empty dirty glasses left at the end of the corridors for days. At the end of the holiday I could write my name in the dust on the shelves behind the bed. Over priced hotel - much better hotels in berlin for a lot less money - DO NOT STAY

  • Stayed March 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank kevint336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2013

this was my first stay at axel hotel in berlin. i beem lot of time in the city, and for me, hotel axell is the best. Service was great and everybody was so nice to me and friendly. i fill like a new family that i got in berlin. It is in a great location. The facilities are very good: The gym, sauna and outdoor jacuzzi command a great view and are spotless. i love staying and i come beck soon. this is my home in berlin for shoor. ron

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ronl655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review, April 9, 2013
Dear ronl655,
thank you so much for your great review here on TripAdvisor. I am glad you had a good time at Axel Hotel Berlin. Feel free to visit us again whenever you like. We will be happy to welcome you here again! Also you might have a look and check our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.
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HASTINGS
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 2, 2013

This was our second stay at the Axel hotel in recent years due to the excellent location just a few mins away from the U-Bahn services from Wittenbergplatz Station (one stop from Berlin Zoo Mainline DB station) which is also 24 hours at weekends and the night before bank holidays. The gym, sauna and outdoor jacuzzi command a great view and are spotless. The rooms are functional although if you like your space I would recommend the Junior Suites. The breakfast is excellent and operates through to 1200 on Sundays and Bank Holidays (1100 other days) You can also ask for a late check out until 1300 subject to availability. Iron and boards can be requested from reception. However opportunity for improvement would be to offer a much later chargeable checkout to say 1600 like some other hotels are now offering and also a few more routers to make the wi fi more stable and offer the opportunity to issue more log ons so that more than one device can be logged on at once.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RayChapmanHastings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review, April 9, 2013
Dear RayChapmanHastings,
thank you so much for your great review here on TripAdvisor. I am happy to read you enjoyed your stay at Axel Hotel Berlin and I would be even happier if I will see you again on your next stay in Berlin. In case you like to visit warmer place you might be also interested in our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Axel Hotel Berlin

Property: Axel Hotel Berlin
Address: Lietzenburger Str. 13-15, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Schoneberg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #203 of 634 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Axel Hotel Berlin 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in Schöneberg, the heart of the gay scene in the city, Axel Hotel Berlin is fascinating for its cosmopolitan spirit and delicious, by the careful combination of design and comfort, and for excellent service. The charm and elegant mix of gold on black, overlay and textures make Axel Hotel Berlin a unique space in the German capital. With 87 design rooms, fully equipped to provide guests with maximum confort and a different stay. ... more   less 
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