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“Sampo”
Review of Axel Hotel Berlin

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Axel Hotel Berlin
Ranked #190 of 635 Hotels in Berlin
Reviewed February 25, 2013

Berlin is number one! However, I recommend choosing a hotel accuracy, the stars do not always tell the whole story. Axel Hotel Berlin is a great location, the staff at the front desk of good, but the cleanliness was very poor. The basic double room is small, it was exchanged by paying 40 € more per day. Spa is a great addition to the hotel, but the same level of cleanliness. Dirty. Only four weeks and back to springtime in Berlin, always a great choice SANA Berlin Hotel. It is my hotel : ))

  • Stayed: February 2013, traveled with friends
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2  Thank Sampo2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this reviewResponded February 26, 2013

Dear Sampo2011,
thank you so much for your review here on TripAdvisor. I am glad you enjoyed your stay with us. I can remember doing the check in with you. Please let me tell you, the size of the rooms is totally normal for a City hotel. The guests always have the option to book a better and bigger room if they want to. At the moment we got the special offer of paying 40€ more per night for staying in a suite which in my oppinion is a fair price for a room this big and nice. I would be very happy if you choose us again on your next stay in Berlin. Please feel also welcome in our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.

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665 - 671 of 1,680 reviews

Reviewed February 19, 2013

i visted berlin for the first time from NYC and i had no idea what to do or where to go,upon my arrival at the hotel i was promptly checked in by Chris"was 3hrs early fyi" and i was immediately impressed by his service,and he gave me some suggestions on where to go on a thurs night,i had a blast,lol,Jonas also at the front desk was extremely helpful and quite knowledgeable,great personality and definitely made a great first impression,i think Jonas and Chris are a huge asset to the Axel hotel and based on my visit i definitely will recomend this hotel as it was originally recommeded to me,thanks guys

  • Stayed: February 2013, traveled solo
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1  Thank RICHAD R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this reviewResponded February 20, 2013

Dear RICHAD R,
thanks a lot for this awesome review here on TripAdvisor. I am very glad to hear you had a good time during your stay here at Axel Hotel Berlin. We all would be very happy if we could welcome you again on your next stay in Berlin. Feel free to visit us whenever you feel like. You might also want to check out our other hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.

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Reviewed February 18, 2013

rooms are comfortable , clean and design (bathroom amazing ) ,nice bar , very nice sauna where you can chill with your partner or alone ;) ,staff very friendly and helpful.Thanks guy to made this stay even more special!!

will deff go back when i'll be back to Berlin.

  • Stayed: March 2012, traveled with friends
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1  Thank vincetDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this reviewResponded February 20, 2013

Dear vincetDF,
thank you so much for this great review here on TripAdvisor! I am happy to read you enjoyed your stay with us. Feel free to come back whenever you like. You will be welcome in our other hotels as well in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.

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Reviewed February 18, 2013

The services and the staff of the hotel were very friendly and supportive.

And Mr.Oliver and Mr.Chris always work as team that's made me so impressed.

The room service Mr. Salvio was very creative with best cocktails.

Am looking forward to visit the hotel very soon and experience it more then once in this year.

Wish the all team all the best for 2013

Fadhil

  • Stayed: January 2013
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1  Thank Fadel143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this reviewResponded February 19, 2013

Dear Fadhil,
I am very happy to read your great review here on TripAdvisor. It is great to see we are doing everything correctly and you enjoy staying with us. You know you will always be welcome in Axel Hotel Berlin! Feel free to also check out all the other Axel Hotels in Barcelona, Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin. Christoph Michel, Front Office Manager, Axel Hotel Berlin.

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Reviewed February 17, 2013

A very good and comfortable hotel with excellent service and very polite and helpful staff. You can relax in your own room taking a bath in the bathtube with the lights dimmed. The hotel is for gays and I think we were the only heterosexual couple in the whole building being me the only woman there during the ten days we spent. At the hotel, breakfast was quite expensive so I recommend you the bak caffee opposite the street where you can breakfast for half of the price. It´s great to find such comfortable hotel after busy days touring the city and doing shopping!

  • Stayed: February 2013, traveled as a couple
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Thank Ariela2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this reviewResponded February 18, 2013

Dear Ariela2011,
thank you very much for this nice review here on TripAdvisor. I am glad you enjoyed your stay at Axel Hotel Berlin. We would be very happy to welcome you again soon, also in our other hotels in Barcelona, Buenos Aires or from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.

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Reviewed February 13, 2013

My partner and i stayed hère à Few years ago and we also go to Axel in barcelona twice à year! We love Axel hôtels and havé Never been disapointed! The staff are very friendly, rooms are lovely!! In barcelona the manager always gives us up grade and VIP service! We really do feel at home and everyone is eager to help! The food is also very good!
We are returning to Berlin in march for m'y partners birthday and are really looking forward to Trying their new location in palomas!!! Cannot wait!!!
Thanks Again Axel for Such good customer care! It is rare!

  • Stayed: March 2012, traveled as a couple
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Thank Alfy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this reviewResponded February 14, 2013

Dear Alfy1,
thank you so much for your nice review here on tripadvisor. We are happy we were able to make your stay enjoyable again. We are already looking forward welcoming you here in Berlin in March! Feel free to also visit our other hotels in Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria. Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.

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Reviewed February 11, 2013

Booked here for three nights after staying at the sister hotel in Barcelona a few years ago
Reception staff really friendly and a lovely welcome the rooms are clean and have a room safe with a large tv with limited english tv channels a few news channels.
we had a large room overlooking the court yard with a glass door and window from celing to floor good natural light we had a good breakfast here well worth the money.
Its in a good position for the gay bars and city shopping and a good suppley of nice toiletries there where only two things that let it down slighly for us first the pillows are to flat and need replacing and after housekeeping had been to clean room they would leave the large glass door/window open it was minus 3 degrees while we where there after being out all day to come back to such a cold room is not good it took hours to warm back up .

  • Stayed: February 2013, traveled with friends
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3  Thank deano223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this reviewResponded February 12, 2013

Dear dulais,
thank you so much for your comment here on TripAdvisor. I am glad you enjoyed your stay at Axel Hotel Berlin. We are always happy to read nice reviews about us. This shows us, we are heading into the right direction and tells us we can keep on with this service. Feel free to visit us again whenever you like. Also you migt be interested in checking out our other hotels in Buenos Aires and from 1st of May on in Maspalomas / Gran Canaria in order to complete your "collection". Best regards from Berlin, Christoph Michel, Front Office Manager, Axel Hotel Berlin.

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Additional Information about Axel Hotel Berlin

Address: Lietzenburger Str. 13-15, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Schoneberg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #190 of 635 Hotels in Berlin
Price Range: $79 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Berlin 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in Schöneberg, the heart of the gay scene in the city, Axel Hotel Berlin is fascinating for its cosmopolitan spirit and delicious, by the careful combination of design and comfort, and for excellent service. The charm and elegant mix of gold on black, overlay and textures make Axel Hotel Berlin a unique space in the German capital. With 87 design rooms, fully equipped to provide guests with maximum confort and a different stay. ... more   less 
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