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“Centrally located and friendly”
Review of Arcotel John F

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Arcotel John F
Ranked #74 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersSilver level
Hollola, Finland
Level Contributor
161 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Centrally located and friendly”
Reviewed September 4, 2013

When visiting Berlin as a tourist it is important to select a hotel which is near everything. Even if this is a mission impossible, is AJF a good solution. Near the hotel you have beautiful Gendarmenmarkt, the Dom, Brandenburger Tor, Alexaner Platz, Potsdamer Platz, Checpoint Charlie et. etc

AJF is a modern hotel with all facilities a tourist can desire. The bed was perfect, the shower was effective and the sound isolation was 100 %. Breakfast in the lobby was good and enough for us. It was even pricewise competitive with bars and cafes near the hotel.

Potsdam is a nice little city which is reachable by train in less than a hour. Try also the luftballoon, die Welt, which is near the Checkpoint Charlie. Durig 15 minutes you can see Berlin from 150 meters high for a cost of 19 €. If you have a Berlin Welcome card, -25% discount.

The hotel staff was very friendly and helpfull. Our flight was around 9 o'clock at night and we left our luggages in the hotel. When we came back at 5 o'clock we were allowed to use the gym/sauna in order to refresch ourselves and change clothts.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Globetrotter1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
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English first
Milan, Italy
Level Contributor
108 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed September 2, 2013

We were very happy of our choice, we stayed 3 nights in this modern cozy hotel smack in the center of Berlin.
Since all of Berlin and especially U. d.Linden is undergoing massive works, this ended up being a great choice because it was partly out of the major street works, yet 5 minutes walk from all museums, and 10 minutes walk from the Rathaus (the red brick building) which is a nice walking area of bars and restaurants.
No noise issues from surrounding works, here.

Rooms are elegant, modern, clean. Premises are very pretty (inside) and there are some parking places inside the hotel, 20 euro per day (average big town prices).
The hotel is well run and staff extremely helpful.

Breakfast is either a smaller continental breakfast at the bar or a large delicious (more expensive) buffet - an option that I am seeing often in big european cities and that I appreciate, because you are not always hungry and here you're given all options.
However children did not pay breakfast, so for a family it makes the difference in price... quite a nice opportunity that should be better advertised.

Last but not least... price was very good.

I have already recommended it to some friends who want to visit Berlin.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsMcGonagall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, General Manager at Arcotel John F, responded to this review, September 6, 2013
Dear guest, we would like to thank you for your very good feedback. We are very greatful that you left such an extensive comment regarding your stay. Comments like yours reflect that we seem to be on the right way when it comes to guest satisfaction. We are really looking forward to welcoming you back at the ARCOTEL John F in the very near future.

Kind regards,

Your team of the ARCOTEL John F
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 2, 2013

Very good value for money. The hotel is probably geared more for business rather than leisure customers but is very clean, has everything you need and helpful staff. We paid a bit extra and had a panoramic room which was well worth it for the views across down town Berlin. The breakfast was nothing to get too excited about but had everything one would expect for a hotel breakfast and the bar prices are not as high as in some hotels. The location is great- lots within walking distance or if you want to go further there is an underground stop about 100 yards behind the hotel.

Room Tip: Worth paying the extra for a panoramic room
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs-Stringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, General Manager at Arcotel John F, responded to this review, September 10, 2013
Dear Guest,

Thank you very much for taking the time to leave a comment about your recent stay. We truly appreciate your Feedback in order to continuously improve our service and standards.

The entire ARCOTEL John F Team is very glad to know that you enjoyed your stay with us in our panorama room. It is a pleasure to read that we met your expectations in regards to the standards of the hotel.

Your comment is a great motivation to our team to keep up with the professionalism and service.

We would be delighted to be of any assistance in the future should your travel plans lead you back to the Berlin area.

Your ARCOTEL John F. Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 1, 2013

The hotel is idealy located in the center of Berlin walking disrance from "everything". The room was very clean and new with great beds and other fascilities. Breakfast was excellent and the staff friendly. The fitness room was excellent and well equiped for aerobic trainning and sauna.

Room Tip: We were using superior room. Highly recommended for extra 10 euros a night.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Haim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, General Manager at Arcotel John F, responded to this review, September 6, 2013
Dear guest, Thank you so much for your excellent feedback on your recent stay at the ARCOTEL John F. We are very glad to hear to hear that you had a good time in Berlin. We are looking forward to your next visit.

Kind regards,

Your Team of the ARCOTEL John F
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
68 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed August 27, 2013

Stayed here 1 night before flying back home and perhaps didn’t have enough time to estimate it properly but the impression is quite positive.
LOCATION: very convenient to explore the city, in the very centre of East Berlin, close to Unter den Linden, 5-7 minute on foot from the underground station Наusvogteilplatz, the nearest bus stop (also for TXL bus to/from Tegel Airport) seems to be Staatsoper (Unter den Linden). In 2013 the nearby area is under reconstruction but it’s not a big problem.
ROOM: stylish, though I’d call it a bit pale as the dominating colour is grey. Good sleep quality: comfortable beds, fresh clean linen. An interesting-looking rocking-chair, a/c, big soundproof windows, a mini-bar, a safe, a little kitchen corner (what for if there’re no utensils?) Free wi-fi in the room (as far as I understood it’s free for the first 24 hours – but could be mistaken).
BREAKFAST: There are 2 options: a continental breakfast and a full breakfast which was included into the price of my stay and was really good. Highly recommended!
THINGS TO IMPROVE: 1) The shower definitely needs a curtain or a door not to have water on the bathroom floor. 2) Would prefer the linen to feel a bit more natural. 3) Didn’t understand properly what the deposit of 30 EUR was for. It’s taken at the moment of check-in (they say, for the mini-bar) and returned at the check-out (if you pay the deposit in cash). Not a big issue but gives a feeling that the hotel doesn’t trust you (and there’s nothing special in the mini-bar, btw.)
ALL IN ALL, it’s good value for money.

Stayed August 2013, traveled with family
Helpful?
2 Thank Mirene-Mirene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, UK
Level Contributor
78 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 26, 2013

Yes, cakes for our birthdays, too!
Rooms comfortable and elegant. Staff extremely helpful. The food very good if just as expensive as elsewhere in Berlin.
We wanted to be able to walk everywhere and it was close to the main things we wanted to see.

Room Tip: We were happy on first floor opposite Foreign Affairs Ministry but believe all the rooms would be go...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Packhorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, General Manager at Arcotel John F, responded to this review, August 28, 2013
Dear guest, We would like to thank you for the positive feedback you left on TripAdvisor. As we see ourselves as passionate hosts, it makes us very happy to hear that you utterly enjoyed staying at the ARCOTEL John F. We are really looking forward to your next visit here.

Your sincerely,

The Team of the ARCOTEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 24, 2013

Only had one night here but enjoyed the stay. The room was new and fresh. Everything was clean, and the shower was huge! Comfy bed, nice rocking chairs (sounds strange but they worked well in the room!) and a funky design and feel that sets the hotel apart in the price point. Location was a short walk to everything which we found very helpful. Our room looked onto a park behind the building and it was picture perfect - although a long walk from the lift it was absolutely worth it.

We were helped by three staff - check in, one request for assistance, and check-out. The check-in lady was very helpful and gave us directions around the city (though not the best shopping directions). The request for assistance had us repeating ourselves for a while and then walking in circles looking for somewhere that was not on the map where it was marked. The check-out man (at 6:50am in the morning) was funny, entertaining and friendly. Without him this would have been a 3 star review in the end I think.

Good:
Nice feel
Nice rooms
Clean and new
Location

To Improve:
More consistent front desk experience.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brisbane84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, General Manager at Arcotel John F, responded to this review, August 29, 2013
Dear guest, We would like to thank you for your feedback on TripAdvisor. We are happy to hear that you overall enjoyed staying at the ARCOTEL John F. Despite the fact that you have not been completely satisfied with our service at reception. Please be assured that this issue will be discussed in our team to improve our services. We are really looking forward to welcoming you back in the very near future.

Kind regards,

Your team of the ARCOTEL John F
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arcotel John F

Property: Arcotel John F
Address: Werderscher Markt 11, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#20 Green Hotel in Berlin
#28 Spa Hotel in Berlin
#32 Family Hotel in Berlin
#50 Romantic Hotel in Berlin
#58 Luxury Hotel in Berlin
#62 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Arcotel John F 4.5*
Number of rooms: 190
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Also Known As:
Arcotel John f Berlin
Arcotel John f Hotel Berlin

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