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“Great location, new interiors, would stay again!” 4 of 5 bubbles
Review of Arcotel John F

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Arcotel John F
Ranked #74 of 633 Hotels in Berlin
Certificate of Excellence
GreenLeadersSilver level
Frankfurt
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, new interiors, would stay again!”
4 of 5 bubbles Reviewed September 27, 2012

Stayed here for a weekend in November 2011. Very nice stay, friendly stuff, top location. The rooms are clean and new. Interiors are in kitsch style, and fun. Nice hotel for a non-business trip. I would stay here again.

  • Stayed November 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank c0sm0p0l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,343 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Miami, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

great service at this berlin hotel. the location was good, closed to the cathedral and muceums.
Walk to the back of the hotel for cafes and places to eat. Buy the hop-on-off bus tour offer at the hotel for a good overall feel of this great city.

Room Tip: We were in the 5th floor, very clean, excelent service
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vivian2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

This hotel is every bit as beautifully decorated as the photos provided by the management. It looks very new and is located just across the Museum Island, in the Mitte area of Berlin. The streets are quiet at night, so it was a great night's rest. The bed was very comfortable and the bathroom amenities are all spa material!

The hotel staff are all very friendly. We arrived after a long flight and felt immediately at ease upon check-in. The breakfast was simple, but good.

One grouse I would have is that it did not have kettle for boiling hot water, and does not provide free bottled water. It would be good if the rooms have ironing board as well.

Overall, though, I would come back again! Good value for what it offers.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeParisienne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, Manager at Arcotel John F, responded to this review, September 27, 2012
Dear guests,
Thank you very much for leaving your feedback on tripadvisor. We are very glad to hear you enjoyed your stay here at the ARCOTEL John F. We noted your comments regarding the water cooker, iron and the ironing board. Upon your next visit, we will be glad to provide you with those items. We are looking forward to your next visit.

Your team of ARCOTEL John F
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
45 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 19, 2012

Very good hotel in a central position: more or less, in the middle between the Brandenburg Tor and Alexander Platz; very close to the Pergamon museum. Ideal for business travellers who need to do meetings in the Embassies/Government area.

At first, I was given a smoking room, which I asked to change. It was done in no time. I got a good room on the 3rd floor, silent and spacious (I booked a superior room).

The hotel is brand new, personnel is polite and efficient, you can choose between a continental breakfast (7.5 euros, good value for money) and a buffet one (I think it is around 20 euros).

I paid the room 160 euros for one night, which is maybe a bit expensive compared to the Berlin average and to other colleagues who booked in different moments.

Room Tip: Note that some works are currently taking place on the side of Französische Straße, so you may want...
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  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank anonimobelga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, Manager at Arcotel John F, responded to this review, September 20, 2012
Dear Sirs,

Thank you for your stay in the ARCOTEL John F. We are glad to hear that you enjoyed your stay with us. It is nice to hear that you are satisfied with our attentive staff.

Thank you for your kind feedback on tripadvisor.

We are looking forward to welcoming you back in the future.

Kind regards,

Your ARCOTEL John F Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EDMONTON
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 18, 2012

Hotel is modern and 6 minutes walking away from the museum island and some of the major other attractions of downtown Berlin. Food in the hotel is good but there are a lot of cheaper but good restaurants. Hotel is a few minutes away from the U-bahn, S-bahn and bus services. No car is required. Breakfast in the lobby is 7.50 Euros. Wi-fi reception is great and free. Service from all staff was great, you just had to ask and it would be done. The building is secure with access cards to the elevators and rooms.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 174PeterH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, Manager at Arcotel John F, responded to this review, September 19, 2012
Dear guest,

Thank you for your nice feedback on tripadvisor. The entire ARCOTEL John F Team is very glad to know that you enjoyed your stay with us. It is a pleasure to read that we met your expectations in regards to the standard of the hotel. Your comment is a great motivation to our team to keep up with the professionalism and service.

We would be delighted to be of any assistance in the future should your travel plans lead you back to the Berlin area.

Best regards,

Your ARCOTEL John F Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed September 17, 2012

Here for several days on business. Internet slow, often unavailable, utterly unreliable. The latter means that the connection may close without warning between the writing of an email message and pressing the send button. Getting back on sometimes requires rebooting and always requires completing a form with room number, birthdate, OK the terms of service, read about upgrading speed...and tehn to the ad for the hotel restaurant. For $200 or so a night and 3 for 4 stars, the internet should be as reliable as the water.

Beds are good, rooms are quiet but poorly equipped. Mine is an upgraded room, which I took of necessity. There is a bench, not a chair, at the desk...and the bench is not very comfortable even as a bench (and is agony after a couple of hours as a chair).

The staff is fine and friendly, breakfast overpriced for what it is (a pernicious practice in Berlin these days: $25 or so.

The INSTANT coffee envelopes and tea in the room were not replaced during my 7 night stay.

These are management issues: management chose a terrible internet provider and made other poor choices. I would leave this one to the tour buses, and wish others had written frank and accurate reviews.

Room Tip: stay elsewhere
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  • Stayed September 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank ejhArlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, Manager at Arcotel John F, responded to this review, September 19, 2012
Dear guest,

First of all we would like to apologize for the inconvenience you experienced during your stay with the internet. We can reassure you that we always strive to achieve maximum guest satisfaction. We already instructed our technical department in order to avoid such problems in the future. Furthermore we are very sorry to hear that the coffee pads was not replaced each day. We forwarded your valuable comment to our housekeeping departement to share this situation with the entire team. Please be sure that this does not belong to our standards and that we informed our management.

We understand that we might have lost you as a valued customer, but we would be grateful if you would give us the chance to stay with us on a different occasion. We are sure we would be able to redeem your trust in our service.

Best regards,

Your ARCOTEl John F Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

great hotel! great service! good breakfast... great location free wifi and free safebox
worth the price and lovely lobby :)
had the time of our life, great rooms great shower
wonderfull view
very reccomneded

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hunter55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanja-koch, Manager at Arcotel John F, responded to this review, September 14, 2012
Dear guest,

We hope you enjoyed your recent stay at our hotel and had a safe journey back home. We appreciate that you have taken the time to give us your feedback on www.tripadvisor.com as your comments are valuable to us in order to continuously improve our service and standards. On this occasion we are glad to hear that you enjoyed your accommodation in the ARCOTEL John F and that you were satisfied with our location and the professional staff.

We would be delighted to be of any assistance in the future should your travel plans lead you back to the Berlin area.

Kind regards,

The ARCOTEL John F team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arcotel John F

Property: Arcotel John F
Address: Werderscher Markt 11, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#20 Green Hotel in Berlin
#28 Spa Hotel in Berlin
#32 Family Hotel in Berlin
#50 Romantic Hotel in Berlin
#57 Luxury Hotel in Berlin
#62 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Arcotel John F 4.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Arcotel John f Berlin
Arcotel John f Hotel Berlin

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