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“Agree with others - best hostel I've stayed in!”
Review of Pfefferbett Hostel

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Pfefferbett Hostel
Ranked #22 of 350 Specialty Lodging in Berlin
Certificate of Excellence
Berlin, Germany
1 review
“Agree with others - best hostel I've stayed in!”
Reviewed August 21, 2009

I don't normally bother writing reviews for hostels but I felt I had to this time as this hostel was clearly in a class of its own.

Loved: The area (Prenzlauer Berg), the proximity to Senefelder Platz U-Bahn (right across the road), the ability to take a leisurely walk down to Alexander Platz, the building, the way the building has been modernized, the beer garden, the fact that the beds in the dorms are already made (MAJOR plus!), the cool key fob system, the lockers in the rooms (also operated by the key fob), the cool type of people that seemed to be attracted to this hostel, the hip/trendy/chilled out vibe in the lobby, and the hairdryers in the guys' shower room!

One thing which let this hostel down is that some of the staff did not seem to be the most customer service-oriented people I've ever met. For example, when there are two people working on the reception desk, and they are both dealing with one customer and then another customer arrives, I would consider it to be normal for one of the members of staff to immediately cease dealing with the first customer and move over to the newly-arrived customer. Or at least acknowledge the newly-arrived customer's existence and apologize for keeping them waiting. But this unfortunately didn't happen at Pfefferbett.

So, in summary, the actual building/facilities/area/clientele were/are utterly first class... but I think this hostel could improve its standing even further if the staff got some training on good old-fashioned 'the customer is always right' Anglo-Saxon customer service.

  • Stayed August 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kennethmac2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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294 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Fremantle, Australia
Level 3 Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 17, 2009

The hostel is great - it's modern, nice and new, very clean, well located, the staff are excellent and it's well located... particulalrly with respect to the subway. I stayed in a private room, which was excellent value and well finished. There's also an excellent bar downstairs, which sells cheap beers and well-priced good food.

  • Stayed July 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FirebrandFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulverston
1 review
Reviewed March 18, 2009

Stumbled upon this gem of a community in Berlin when in need of a bed. The staff were amazingly helpful, the place was clean and well arranged, the wine in the bar excellent and overall I was enchanted!

Location great too and a good start for a day walking around Berlin. Near a great little flea market called Mauer Platz.

Overall I will not only be going here again but also taking everyone I know with me!

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YourSafePlanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level 4 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 8, 2008

I stayed 3 nights in a private single ensuite at the Pfefferbett Hostel. The price was the best I could find in Berlin Mitte and the hostel is brand spanking new and clean. Oscar at the front desk was so friendly and excited to check me in and make me feel comfortable. On my last day I used a locker to store my bag until I had to leave for the airport. Being so close to the Senefelderplatz metro station made sight-seeing in Berlin easy and convenient. If you're not afraid of the cold weather in winter you can easily walk to the tourist area as well.

I never bought the breakfast available, so cannot comment on it. The bar is open all the time and there are 3 computers in the lobby/lounge available on top of a wireless connection if you bring your own computer. The lobby has a pool table and foosball table if you want to pay to play. The hostel was a bit difficult to find in the dark, so I've attached a picture of the gate to look for if you exit from the Senefelderplatz metro station. Pfefferbett is tucked in the corner of a raised courtyard off Schönhauser Allee.

The private single ensuite was clean and very comfortable. The shower is on a short timer and the hall lights work on a motion detector. The room had a hot water radiator for heat and a window for ventilation in warmer weather. During off-season the hostel was very quiet, though I did hear some noises (i.e. a couple moaning...) travelling from another room one morning.

I would definately stay at Pfefferbett again and recommend it to my friends. Great value, awesome staff, and good clean facilities.

  • Liked — Awesome value and friendly staff.
  • Disliked — Not much except the room could use a colorful picture.
  • Stayed November 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Canadian_eh_Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 24, 2008

The Pfefferbett in Berlin was my first hostel experience. While backpacking through Europe, I chose some hotels but also wanted to get that true "backpacker" feel in some cities. It was WAY more than I expected.

The front desk was very accommodating, letting me check in early and lending me an adapter (I lost mine on the plane!). I was in a single, to kind of ease my way into hostel life, and it was tiny but cute and so clean! The bed was comfy. There was a flat screen TV (which I didn't watch, but still...pretty swanky for a hostel). I had a private bathroom, which was really nice and actually, bigger than my bathroom at home. The weird thing was that the shower turned off about every 20 seconds so I had to keep pressing the nozzle in order to get a full shower in...I don't know if that's a method to save water or if it was broken, but it was the only annoying thing.

Breakfast was good, and their orange juice is amazing! They also have free wireless internet in the lobby, as well as free computer terminals, which was great because I had schoolwork to get done. Free lockers as well if you get there early before check-in. I'm not sure how the larger multi-guest rooms are, but the single suited me just fine, and was inexpensive as well. The Pfefferbett is across the street from the Senefelderplatz stop on the U2 line, which is just two or three stops from all of the touristy stuff, and the subway system is very easy to navigate...but if you'd rather take cabs, I always saw one or two waiting right outside the gate of the hostel.

  • Liked — Free wifi, close to subway
  • Disliked — Weird shower timer
  • Stayed November 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank LollyNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 26, 2008

I stayed in a 6 bed female dorm with ensuite bathroom for two nights. Girls were already there when I arrived. The room and bathroom were not cleaned once. The first day, they did not even empty the rubbish bin. I complained after the first night at reception, they just shrugged shoulders and said it would be cleaned that day then they suppose. Nope. The next day, I spoke to the cleaning supervisor. He explained that they only clean the rooms when everybody has moved out. This is outrageous and means it's bad luck if you arrive while other people are already in the room. He said they are in the process of changing their policy. Well, that's highly recommendable. The second morning, I took my shower on another floor where rooms have no ensuite. This bathroom was clean and much more comfortable. The ensuite does not make much sense in a 6 bed dorm either. Imagine 6 girls having a shower one after another and going to the toilet (even though it's separate), the noise, the time it takes and the bathroom and toilet have no window and the ventilation is pretty bad.

Good things about the place: comfortable beds, lockers in the room, wooden floor, 3 computers you can use for free in the lounge.

Breakfast for 3 Euros is ok but nothing special, cereal, bread and cold cuts, tea or coffee or water.

  • Liked — Lockers in dorm for security
  • Disliked — No cleaning, too pricey for what it is 25 Euros in 6 bed dorm if you are in your 30ties - calculate the money they make per night!
  • Stayed October 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Rainbow22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 8, 2008

We have visited Berlin beg of Oct'08 and stayed in this hostel. We were very happly about the choice we madeIt is actually all you need for a short term stay, clean beds and linen, basic but nicely arranged interiors, good breakfast, buffet open 24/7. The hostel is located just 2 stops from Alexandersquare which is a capital centre. Additonaly if you want to go out clubbing there are plenty places around, without necessity of using public transport.
For 1 night we paid for 6 persons room about 40 EURO each which was ok, but I checked just now if you book well in advance you will get even better rates. If your are above 26 years they add charge you tax, if I'm not mistaken it was abt 16% (?)
Overall good value for your money.

  • Stayed October 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Aggie999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pfefferbett Hostel

Property: Pfefferbett Hostel
Address: Christinenstr. 18-19 | Am Pfefferberg, Hof 4, Haus 6, 10119 Berlin, Germany
Location: Germany > Berlin > Prenzlauer Berg
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #22 of 350 Specialty Lodging in Berlin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pfefferbett Hostel 2*
Number of rooms: 14
Official Description (provided by the hotel):
We’re located in part of the Pfefferberg industrial monument. This former brewery, which was built in the mid-nineteenth century, is now a one-of-a-kind cultural centre. Here you can explore galleries, artist's studios, clubs and restaurants. Right on our doorstep!Our hostel has some impressive architecture. It combines nineteenth-century industrial architecture on the outside with stylish design on the inside. The lobby has brick-vaulted ceilings, organic forms, a huge light installation and an open fireplace.Our dorms have impressive brick-vaulted ceilings and each bed has its own locker, reading light and power socket. Our double and single rooms feature exclusively designed furniture plus TV and Internet access. ... more   less 
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Also Known As:
Pfefferbett Hotel Berlin

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