This is a complicated review. First, when we got the apartment which was on the 5th floor, the elevator was not working. Since we are in our late 70s we could not take all our luggage up 5 floors. Talked to the office (this is a huge apt complex run by an office and I am not sure about private ownership) at first they did not want to help but finally found another apt. on second floor. Got into the apt. and there was no internet (we were promised internet in the advertisement). We had to deposit 50 euros to get a modem, the first one did not work, the second one worked but was minimal. Had to make a request to get a hair dryer. TV did not work at first but was fixed. The kitchen utensil, pots, pans etc were minimal, and it would have been difficult to cook if we had planned to do so. On the plus side, the place was clean, comfortable, the beds were good, the bathroom was fine with plenty of hot water for the shower and tub. The office did a more or less good job taking care of our complaints though the internet should have been better. The location here is fantastic right in the middle of town and close to Brandenburg gate, Unter den Linden, and the wonderful museums on Museum Island and elsewhere. There is a terrific restaurant called Alte Berliner Wirtshaus that I would recommend to everyone. So the review here is mixed and while I would recommend this rental, it is with some reservations.
This apartment is in a great location, next to the Holocaust Memorial and one block from the Brandenburg Gate. It has two big bedrooms and a good sized living/dining room with big windows. The kitchen is small but functional and has all the basics. There is a lovely sun-room between the bedrooms. The building is a bit basic, but has a lift, and the apartment is just fine. Big comfortable beds, and shower over the bath. The little washing machine works very well. The arrival desk service was fine, but make sure you are there on time as they close as stated in the agreement. Communicating with Heinz (the owner) was a bit hit and miss, with response times being slow. I got concerned about whether the booking was secured, but it was all ok in the end.
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