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“Could be better”

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GHOTEL hotel & living Wurzburg
Ranked #4 of 46 Hotels in Wurzburg
Athens, Greece
Level 5 Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Could be better”
Reviewed February 7, 2013

I have recently spend two nighs in this new hotel (the building is not so new). In the positives I would put the friendly staff and the very nice conference/meetings rooms. Very organized and supported all the time. The rooms have nice decoration and the bathroom is quite nice. It also has a quite nice gym. On the negative side I would put:

- You have to pay for the wifi
- Very boring breakfast. The restaurant food as well.. nothing special
- The most stupid elevator system I have ever encounter.. Took me 15 minutes to get down to the breakfast from the 4th floor because of only one elevator out of 4 was moving around every time and most where full.. And the most strange thing: No stairs available to go up.. only the emergency exit!!!!
- The room was not cleaned properly. Used glasses were not picked up during cleaning

The location is not so bad.. 15 mins walking to the city center.

Room Tip: If you want view, ask a room above level 10. Also avoid smoking rooms if you are not a smoker. They...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marketing G, Marketingassistentin at GHOTEL hotel & living Wurzburg, responded to this review, May 2, 2013
Dear Xainis,
many thanks for giving us a feedback about your stay at the GHOTEL hotel & living Würzburg. We are glad that you liked our conference facilities and thank you for praising our staff. We will be happy to pass this on to them. From June on, complimentary WiFi will be available in all rooms. In our superior rooms and in the lobbies, you can already surf for free. Concerning the staircases, please note that there are stairs which do not lead to the lobby but to the entry area in front of the hotel. This construction had to be chosen due to fire protection measures. Service is of highest importance to us, and this also includes the proper cleaning of the rooms. Unfortunately, we do not know why we failed to achieve this goal in your case. However, we are thankful for your comment and will take it as a basis to talk to the responsible staff, in order to avoid similar situations in the future.
We would be delighted to welcome you as our guest again!
Kind regards,
your team from GHOTEL hotel & living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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English first
Zurich, Switzerland
Level 6 Contributor
278 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 18, 2012

I would rate it as good if the rating was available. Recently open, very friendly service, reasonably spacious, somewhat limited common areas, but a decent deal. The location is not my favorite but it's OK if you have no plans of going into the center.

Room Tip: There was construction going on in November 2012 so now you know.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marketing G, Marketingassistentin at GHOTEL hotel & living Wurzburg, responded to this review, May 2, 2013
Dear Luis,
thank you very much for rating your stay at GHOTEL hotel & living Würzburg! As service is very important to us, we are glad that you were satisfied with our staff. We will be happy to pass this praise on to them. Should you visit us again and feel like visiting Würzburg’s city centre, you can take the bus which leaves right in front of the hotel. Alternatively, it is a walk of about ten to fifteen minutes.
We would be delighted to welcome you again as our guest!
Kind regards,
your team from GHOTEL hotel & living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich
Level 6 Contributor
117 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed November 17, 2012

I stayed there probably on the second day of hotels operation and was obvioussly the first guest ever to stay in my room: everything new - and the staff seemed to be new as well... (queues at the check in, ...), but very friendly. I had a high room (10th floor) with a nice view over the city. Good to have a free bottle of water in the room, light-proof courtains, and a safe. There was no refrigerator, coffee machine or iron. Breakfast was good. I would go there again although there was nothing really special about this chain hotel.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank freqtravmuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marketing G, Marketingassistentin at GHOTEL hotel & living Wurzburg, responded to this review, May 2, 2013
Dear Guest,
many thanks for visiting GHOTEL hotel & living Würzburg and for sharing your impressions with us! We are happy that you enjoyed the view from your room and that you would visit us again. Concerning the delay at the check-in, we would like to apologize. It can get a little busy at the counter when a lot of guests are checking in at the same time. Thank you very much for your patience.
We would be delighted if you chose to stay at one of our hotels again!
Kind regards,
your team from GHOTEL hotel & living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GHOTEL hotel & living Wurzburg

Property: GHOTEL hotel & living Wurzburg
Address: Schweinfurter Str. 1-3, 97080 Wurzburg, Bavaria, Germany
Location: Germany > Bavaria > Franconia > Lower Franconia > Wurzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #4 of 46 Hotels in Wurzburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — GHOTEL hotel & living Wurzburg 3.5*
Number of rooms: 204
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