After an absolute brilliant holiday throughout Austria and Germany, with wonderful food, good manners and hospitality by both hotel and restaurant staff we stayed on our way home in Rothenburg for 2 nights. We were quite excited at visiting this restaurant as I had looked at your website, specifically for restaurants in Rothenburg. At first, as it was a lovely evening we sat in the beergarden, the barmaid came and took our orders for drinks, she was unsmiling, curt and made us feel uncomfortable, on top of that there was a woman, who looked like the landlady, brushing debris from the tables, she came behind us, no words of apology, and swept the table directly behind us, almost pushing our chairs. We decided to move inside as we were eating anyway, we started to look for a table and were almost frogmarched to a table that they picked even though we asked to sit elsewhere. My husband ordered steak and chips which was 24euros and the sauce was an extra 3 or 4 euros on top of it, the steak and sauce were good, the chips adequate as you would of expected for the price, especially as the sauce was extra, I ordered a special potato dish, I chose a dauphonise cheese, cream, garlic and mozzarella one, I knew mozzarella doesn't cook that well, you have to be careful with it or it cooks like chewing gum, but as it was a restaurant known for its 'potato dishes' I thought they would have the expertise in cooking it, I was wrong it was inedible, there were an older couple opposite us that had the potato pizza, it looked completely dry and I could see they were struggling to eat it. The staff in the restaurant never once came over and asked if we were okay, they were unsmiling, curt and unresponsive and considering we had three drinks each on top of the meal thereby spending a lot of money in their establishment, they were what I consider to be the worst experience I have had throughout the 4 times I have visited Germany, this potato house should be taken over by a complete different set of staff, I would never recommend this place to anyone, please do not waste your money by going there!!!!
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