I drove through Augsburg and as a collector of unusual hotel experiences (see my travelblog) thought I'd pay the Dorint Augsburg a visit, due to its quasi famous architecture. What a disappointment. The lobby was deserted. The bar dull. The restaurant dark and dead and closed at 2 pm. A big permanent sign in the lobby recommended to ask for a card to visit the viewing area on the highest floor. When I did, the receptionist turned me away rudely "I can't allow you up there. It's a conference area." Considering there was no conference that day, me being dressed smart enough, and being an Accor Platinum member, I was really surprised by the rude turn-away. When I walked around the hotel anyway, the receptionist watched me as if I was an intruder, even phoned her colleague in the restaurant to keep an eye on me. Hilarious. Made me smile. But can't give more than one point for such deadly Dorint service.
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