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“Hughes”

VyVu Vietnam Cuisine
Ranked #23 of 459 Restaurants in Regensburg
Certificate of Excellence
Price range: $12 - $23
Restaurant details
Reviewed August 15, 2017 via mobile

Twice this weekend - 3 people - first night great - food fab, service great and friendly - girls were lovely - overall a 4/5! Then we went back tonight - night and day - order wrong- waited 15 minutes plus for starter - main course wait over 1 hour, called manager who ignored us but order arrived in 5 minutes! Looked like it was thrown together! Terrible - told her (manager) that we were not happy but she just dismissed us and said they were busy (first night was just as busy)! Then came the complimentary drinks - one of the glasses was filthy - she said it was dishwasher and was walking away when one in the party pulled her - then she involved the neighbouring table - why!! Only one who stood and apologised was the new waiter! In short for over 130 euro never again for us and our friends!

2  Thank Mags H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 108 reviews

Reviewed July 25, 2017

I had lunch with my colleagues in VyVu today. I found hair in my food and I reported to the waiter. No one apologized. They just ignored it. I would not risk finding another hair in my food and do not recommend this restaurant to anyone based on their quality and attitude towards customers.

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Thank TAO L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VyVu, Inhaber at VyVu Vietnam Cuisine, responded to this reviewResponded July 26, 2017
Google Translation

Sehr geehrte Tao

Es wurde ein Haar in Ihrem Essen gefunden.

Der Kellner hat es mir mitgeteilt und ich bin daraufhin sofort an Ihrem Tisch gewesen um mich davon zu überzeugen.
Es wurde ein blondes Haar entdeckt. Darauf hin habe ich es am Tisch erwähnt das wir hier alle Asiaten sind und das Haar nicht von uns kommt. Doch ich habe mich beim ganzen Tisch dafür entschuldigt. Das uns dieses eine Haar eben nicht aufgefallen ist.

Mehr als wie entschuldigen kann ich mich nicht.

Deshalb finde ich diese Bewertung nicht der Wahrheit entsprechend.

Mit freundlichen Grüssen

Inhaber des VyVu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2017

In my opinion VyVu offers an authentic Asian cuisine, nice curry sauces, a variety of fresh herbs on your plate.
We had three main dishes and all of them well taken care of.
The restaurant is all the time busy so make a reservation before.
Would definitely recommend it.

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1  Thank jim b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2017

Really busy and loud, however we did go on a Friday evening. Very nice decor with a lot of attention to detail. For us the location was walkable from our hotel, however it is further away from the city centre.
Waiter gave an English menu, and was very helpful. For drinks we had Miss saigon and smileys cocktails. For dinner we had duck with vegetables and cashews in sauce, and Tofu with vegetables in sauce. Although it stated it was vegetarian, the sauce did contain fish. However when I asked I was able to have it without. For dessert we had black sesame and vanilla icecream covered in coconut and coconut balls in sauce. Would definitely recommend these.

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2  Thank HungryLilHippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2016

Each dish is prepared with plenty but without any flavor enhancers. The most extraordinary are the fresh herbs, which are served in a basket. The service is always very attentive

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1  Thank Ma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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