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Reviewed October 15, 2017 via mobile

Just visited the NH hotel with my wife

Check in was easy and straightforward
Room was standard hotel room nothing to shout about
Room was overlooking storage area and car park , very ugly indeed and noise level on first morning was ridiculous at 7:30. Thought the hotel was falling in.

Bar and restaurant area is lifeless and soulless , went for a drink when arrived no one there to take order ended up just going out. Staff were just ok , one was pretty rude when my wife asked again isn't there another outside sitting area , her comment was , I already told you last night there wasn't !!

No where to sit out and have a drink in nice surroundings or a smoke, unless you want to sit outside on the road area on a rock hard seat overlooking very busy road and where cars and buses pull up. Smashed glass outside and had to tell them to move it as not safe or nice.

Really not a great hotel to be honest and wanted to move after day 1 ,but decided as paid already I would just grin and bare it.

Basic hotel in my opinion sorry , hate giving bad comments

Date of stay: October 2017
Trip type: Traveled as a couple
1  Thank BrianGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGabsteigerNHNUECity, Manager at NH Collection Nurnberg City, responded to this reviewResponded October 24, 2017


Dear Mr. Green,
many thanks for taking the time writing us a review.
We apologize for the inconvenience.
We are looking forward to welcome again in one of our NH Hotels.

Best regards
Elke Gabsteiger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2017

NH Collection is an excellent business hotel close to the central station of Nuremberg. It is roughly 5 minutes on foot from the station.
It is located on the same same as a lot of other hotels. The hotel is clean and modern. Rooms are large and well equipped (mini bar, safe, hair dryer...) and the king beds are quite comfortable. The breakfast buffet is of very good quality and features a wide selection of everything (except hard boiled eggs). All in all, a very nice business hotel, from which you can be at the Messe in less than 30 minutes using U1 and also same time to the airport using U2.
The only gripe is that the rooms were a bit warm with the airco not functional, and once the window open, it gets quite noisy.

Date of stay: October 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Krugg31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGabsteigerNHNUECity, Manager at NH Collection Nurnberg City, responded to this reviewResponded October 24, 2017

Dear Christophe,
thank you so much for your great feedback we really appreciate.
You are definitely right: Rooms on the rear side are much calmer.
We are looking forward to welcome again in one of our NH Hotels.

Best regards
Elke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2017

Worst hotel reservation system. Despite having confirmed reservation at NH Erlagen , I was told no room is available then I was transferred to NH Nuremberg hotel at the same price. However at checkout time I was charged Euro 500 per night instead of 300 per night.

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank masood401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGabsteigerNHNUECity, Manager at NH Collection Nurnberg City, responded to this reviewResponded October 24, 2017

Dear Guest,
thank you for staying in our hotel and your feedback!
We are really very concerned about the circumstances that you had to suffer. We apologize for any inconvenience.
We look forward to welcoming you back soon in a NH hotel.
Best regards
Elke

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Reviewed October 7, 2017 via mobile

Nurnberg was a one night stop off on a drive across Germany. The hotel is lovely, in a great location and has a good car park.

Roadworks outside the hotel make car access slow, but that's not the hotel's fault.

Date of stay: September 2017
Trip type: Traveled as a couple
Thank PRBloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGabsteigerNHNUECity, Manager at NH Collection Nurnberg City, responded to this reviewResponded October 11, 2017

Dear Guest,
thank you so much for your great feedback we really appreciate.
You are definitely right: Rooms on the rear side are much calmer.
We are looking forward to welcome again in one of our NH Hotels.

Best regards
Elke

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Reviewed October 5, 2017

Lovely hotel, very clean. I must say the receptionist Franziska was very professional and it's the first time in so so long I finally met a truly smart and professional receptionist!!! Hope they pay her at the level of the services she provides.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Monica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGabsteigerNHNUECity, Manager at NH Collection Nurnberg City, responded to this reviewResponded October 11, 2017

Dear Monica,
thanks for the friendly words.
We're very happy about that.
We will tell Franziska about your praise.
We enjoy to see you back again in an NH Hotel.
Best regards
Elke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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