Absolutely the worst service from any hotel I have ever had the pleasure of NOT staying in! My cancellation did not go through on the IHG website and thought it was acceptable to charge me 300 Euro even as a platinum member.
All staff I spoke to at the hotel were rude and obnoxious who took great pleasure in advising me that they were taking the money and that was final!
Currently complaining to senior executives of IHG group as I certainly wouldn't have this problem with Hilton!
Do yourself a favour and stay somewhere else!
- Official Description (provided by the hotel):
- Centrally located on a charming cobbled street, our Nurnberg hotel blends contemporary style with Bavarian warmth. Sip coffee on our pavement terrace and plan your day with complimentary wireless Internet in the bright Lobby. Holiday Inn Nurnberg City Centre is 2 minutes' walk from Weisser Turm U-Bahn station, from where trains serve Nurnberg. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Nurnberg City Centre Hotel Nuremberg
- Holiday Inn Nuremberg
- Nuremberg Holiday Inn