During a business trip to Nuremburg, I wished to visit sites of personal/family interest elsewhere in Bavaria. Kevin was very responsive by email and phone in helping me to arrange the visit. He was prompr, friendly, and informative - and a careful driver! We needed to do some detective work to arrive at the appropriate destinations. Kevin showed great sensitivity in interacting with individuals to get us to these sites. Along the way, he was a trove of fascinating information about Germany. I enjoyed my day with Kevin and would recommend him highly for both standard and custom tours.