We were billed for breakfasts we didn't eat (40 euros) and very overpriced WiFi (36 euros) we didn't use! There are no or inadequate checks in place by staff to guard against the all to easy fraudulent billing by other guests onto the wrong guests room number. Very disappointing and argumentative customer service at check out which left us feeling totally ripped off. I won't being recommending or staying here again!
- Official Description (provided by the hotel):
- Only a few steps away from the picturesque Old Town, the historic Burgviertel and the famous city walls, Leonardo Hotel Nurnberg offers first-class services in a welcoming atmosphere. The hotel has optimal transport connections to the trade fair and convention site, the airport and the city centre. The garden roof terrace offers amazing views and welcome relaxation to business travellers, trade fair visitors and city tourists alike. ... more less
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- Also Known As:
- Leonardo Hotel Nuremberg