My husband and I ended up at Hotel Nestor after Hotel Acom moved us because they double booked the room that we had pre-paid. They told us it was better, it was nicer, it was 4 stars. The experience was awful.
Rooms: The lock didn't work on the door so it always took 3 or 4 times to get it open. Once open, we had to slam the door in order to get it to close. Inside it was freezing. We turned the heat on and it eventually warmed up but not before we went to bed.The bathroom was really small. Every time I turned in the shower I hit the walls or turned the water up or down. The room was a loft setup with the bed upstairs. It was a little weird but it was fine. We had 2 balconies but there was no furniture (might have been because it was December, or they might not put any out).
Location: Seemed ok. 2 tram stops to old town. It is on a busy street and near the hospital though. We slept through it but if you are a light sleeper then you might not.
Service: Non-existent. We went down for breakfast at 9am and the food was mostly gone and they were not refilling anything, tables were not cleared or set, staff seemed overwhelmed and didn't know what was going on. The staff speaks English which is usually helpful, except they are not knowledgeable. If you need directions, dinner reservations don't expect them to be much help. They all seemed clueless whenever we needed anything. We do OK on our own but we wanted them to make a dinner reservation and they couldn't figure it out. Housekeeping also left us with 2 mostly clean cups (there was still coffee/tea drips down the outside).
Parking: Tight and easy to damage your car. Problem is that the parking is small and uses "car elevators" so 2 cars on top, 2 cars on the bottom for each spot. Cars can only be a certain size and have to be parked properly in order for the elevator system to work.
Pros: Pet friendly.
Overall, the experience with this hotel and Hotel Acom made this part of our trip awful. Couldn't wait to leave.
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- Also Known As:
- Nestor Hotel Nuremberg