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“Very good Novotel, but the staff....” 4 of 5 bubbles
Review of Novotel Nuremberg Messezentrum

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Novotel Nuremberg Messezentrum
Ranked #14 of 131 Hotels in Nuremberg
Certificate of Excellence
Rio de Janeiro
Level Contributor
83 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Very good Novotel, but the staff....”
4 of 5 bubbles Reviewed January 29, 2012

This is a very good hotel, as most Novotel hotels that I stayed before (see other reviews). Rooms were spacious and clean, good bathroom, although as other Novotels, it's impossible to take a shower without splashing water all over the floor.
Breakfast buffet was very good, with pastries, fruits, cereals, eggs and much more. It's not withing a walking distance from Old town, but we had a car. Parking in Old Town area for the whole day cost around 13 Euros, which is not expensive.
Two things I didn't like about this Novotel:
1) the staff. People in the front desk were not nice. They were not rude, but a key-delivering machine would do their jobs. When we checked in, the guy in the front desk di not tell us anything about the hotel, the services, breakfast hours, pool, or internet. We had too ask everything. This is not a big deal, but we're not used to this kind of treatment in Novotel. Neverthless, there were some Germain employees serving breakfast who were very nice.
2) I don't understand why Novotel can't offer free wifi to their guests. It's amazing. They charge a lot for internet use in the hotel and offer 1 computer in the lobby... for the whole hotel! Not even in the lobby you can't access the internet for free!! Amazing. This is so common today even in Coffee shops, malls, etc. Why can't Novotel offer that? It's charged 9 Euros for 24 hours and 3 Euros for 1 hour. So mean!!!

  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank going-around-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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588 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
A TripAdvisor Member
4 of 5 bubbles Reviewed January 13, 2012

Hotel was easy to find a bit out in the suburbs but close enough via the metro. Good breakfast. Place was clean and pleasant new build. Staff were good and efficient but not a lot of smiles on show.

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, Connecticut
Level Contributor
209 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed January 9, 2012

A last minute choice as a previous reservation at apartment was not honored. Within minutes, we found this hotel ... great price, breakfast included, next to subway, welcoming staff, agreable sauna for relaxation..

Room Tip: we asked for upper floor, away from elevators and parking lot. Request honored
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joseph310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 24, 2011

Beware of Accor's so-called 'Hot Deals': while the final price may appear to be appealing at first glance, consider the following details before you book your room (oh, and by the way, 'booking' doesn't mean a reservation here. Once you've booked, you've paid, and that's it):
1) the room you will get is probably amongst the simplest or smallest;
2) breakfast is a whopping €16 extra per person;
3) while parking at the hotel is free of charge, you will certainly need to spend at least €5.70 for a day ticket for two to travel to Nuremberg's town centre.

All in all, I would say it should take somewhat more to make the deal 'hot'. The savings gained do not justify the small-yet-important extra details which are left out (like the proximity to the town centre and isolation from any commerce, exclusion of breakfast).

  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ValueForMoneyGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed December 22, 2011

Easy to find from the autobahn, enough parking lots. Rooms are not too big but with nice new furniture, TV and a small but well appointed bathroom. Clean, good service, good breakfast and dinner buffet.

Room Tip: hotel is located on a busy road - try to get a room to the back side
See more room tips
  • Stayed December 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lady2407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed December 7, 2011

Pour 3 adultes et un enfant : le lit du divan clic-clac est beaucoup trop court pour une personne mesurant 1,90 m. Elle a du dormir par terre et a eu froid.

Quant à la réception, lorsqu'on demande si la personne parle français, elle répond froidement : "NO, ENGLISH".Et ce le samedi comme le dimanche.

Quand au reste, c'était très correct.

  • Stayed December 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed December 7, 2011

The hotel is well located for exhibition hall so everyone who comes to Messezentrum is more than happy with its location. Even if you like come by car, from the highway it is really simple to find it.
One bad remark: do not sleep on the street side! It is noisy and if you use to keep the window open during night you'll regret it. Being so close to a business center you shall "enjoy" all the late night "goodbyes" and cars flying away.
The breakfast was OK and the atmophere enjoyable.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Nuremberg Messezentrum

Property: Novotel Nuremberg Messezentrum
Address: Muenchener Str. 340, 90471 Nuremberg, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Franconia > Middle Franconia > Nuremberg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Nuremberg
#8 Luxury Hotel in Nuremberg
#13 Best Value Hotel in Nuremberg
#30 Business Hotel in Nuremberg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nuremberg Messezentrum 4*
Number of rooms: 117
Official Description (provided by the hotel):
The Novotel Nürnberg Messezentrum welcomes you in the modern lobby with clear colors and elegant lines. With friendly service, free WIFI and children's play areas, the 4-star hotel will impress both business travelers and families alike. The exhibition center can be easily reached on foot. You can fill up on the extensive buffet breakfast in the bright restaurant Energie for your business appointments. To wind down, the fitness room, outdoor pool and sauna at the Novotel are extremely inviting. ... more   less 
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Also Known As:
Novotel Nuernberg Messezentrum Hotel Nuremberg
Novotel Hotel Nuremberg
Novotel Nuremberg
Nuremberg Novotel

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