Overall, the beer was good ( this is Munich after all), food was OK, service left a HORRIBLE negative impression and a sour taste in my mouth. It was our last day in Munich and with a tomorrow`s morning flight we thought we should have a proper meal before we left. I have to say that after a dinner in Zum Spoeckmeier the whole good Christmas spirit and enjoyment from the trip just disappeared, was ruined, spoiled etc.
To the story:
I entered the restaurant with two mugs i`d just bought in the X-mas bazar, and after dinner ( okish quality) i took few paper tissues from the table to wrap my mugs ( sticky after mulled wine in the street), the kellner , named [--] Samir, immediately jumped on me with rude demand: you have to pay for the glasses! I was so taken aback with this statement it took me 2-3 minutes to respond: WHY - and i actually look under the table to check - may be we broke some?..AND then i understood that the kellner probbaly saw me wrapping the mugs and decided to accuse me in stealing restaurant`s glassware. His tome was rude, mean, demanding and absolutely unacceptable. When i understood the origin of his WRONG accusations i even showed the content of my bag and my ( OMG) ceramic mugs. [--] Samir immediately swallowed his mistake, said OK ( no more) and disappeared in the kitchen WITHOUT a word of apology. I honestly tried to stop him saying : it`s not OK and you have to apologize, with this he ran even faster. I was waiting for about 10 min at the table, and the bad waiter was several time poking his head from the kitchen area to check if i departed or no. I know i must demand a manager or restaurant owner to my table and immediately bring the matter to his attention - making a mistake is one thing , but the absence of proper APOLOGY is absolutely another........ but the mood was not right............really really not right. Instead i`m doing this report on TA and sincerely hope that people will read it. I checked there are MANY similar staff/ personnel attitude issues already reported before me.
I strongly advice anyone who is hungry in the Munich city center AVOID this place ............