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““Treated appallingly here. Terrible customer service.” and the story continues...”
Review of Jodlerwirt

Jodlerwirt
Ranked #1,200 of 3,725 Restaurants in Munich
Dining options: Late Night
Restaurant details
Dining options: Late Night
Munich, Germany
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
““Treated appallingly here. Terrible customer service.” and the story continues...”
Reviewed January 3, 2014

We were so happy to be back in our Munich and decided to have a drink in town, in one of our favourite places but we hadn't counted with the unfriendliness of what we guess to be the same woman mentioned in Gianna D's comment. We were 'welcomed' being asked if we intended to eat or only drink. Since our answer was 'only drink' (but we could have changed our mind), we were asked in an unpolite manner to sit at the bar in a corner and possibly squeeze, so that more people could fit in, but the place wasn't full at all. Afterwards, for every beer ordered we got a grouchy sigh. Same treatement received another couple, but not all other only-drinking customers... The best was still to come: the above-mentioned lady complained aloud with an 'only-drinking' guy about people that hold precious seats and don't consume enough. I suggest the managers of this place to work on their 'customer service', before sticking a Tripadvisor sticker on their door.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
Helpful?
3 Thank Mr G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Russian first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
239 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“Good after midnight drinking spot”
Reviewed December 19, 2013

Arriving in a city after midnight mid week can be limiting if you are seeking a nice spot for a drink and a chat. The Jodlerwirt was just that. Downstairs it was small and intimate with good beer and a happy chatty vibe. We left at 0200 and the bar wasn't looking to close.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
Helpful?
Thank RolloMcFluff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
44 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Treated appallingly here. Terrible customer service.”
Reviewed December 1, 2013 via mobile

Jodlerwirt used to be our favourite bar in Germany to visit, especially the upstairs music area. We have been coming here for the past 4 years and have brought friends and family here. Knowing the drill, we turned up early on my partner's birthday and got a little table near the front. We ordered a couple of drinks and sat down. I had to leave the bar briefly and was shocked to find my partner outside when I got back.

He told me that after he was sitting at the table for a little while, being joined by another couple, when a very rude woman came over and asked them all to leave the table. She said the table was reserved and that she forgot to mention it earlier. There was no sign on the table to indicate a prior reservation. My partner was shocked as we had gotten there early to secure a space and we had travelled there from the UK to spend his birthday evening.

The bar was packed at that point and the woman suggested two seats that were free and in the time it took my partner to grab his coat, they were taken by other people. She then suggested he stand around the corner by the loos, with no view of the little stage, a prospect he was not happy with.

The bottom line is that the woman employed by Jodlerwirt did not act in a professional manner. She was not apologetic when asking us to abandon the table, she did not offer a suitable alternative and did not offer a free drink or anything for the inconvenience we suffered. If she had conducted herself in a different way, she may not have ruined my partner's birthday and our trip to Munich.

Visited November 2013
Helpful?
2 Thank Gianna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland
Level Contributor
95 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“A fun evening”
Reviewed November 4, 2013

We had a great time eating schnitzel and tapping time with the accordion player in this small (6 tables?) restaurant, upstairs from a bar just a block or two from the main square in Munich. Good fun, good food, and good time.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank stefdoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colonial Beach, VA
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great dinner and awesome accordion player”
Reviewed September 24, 2013 via mobile

We had a great time here for dinner, and it was fun to see the lice accordion player sing a few tunes. We will return here because the food is delicious, beer is tasty, and everyone is friendly.

Helpful?
Thank WillieBear
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

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