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“Great place to people watch ”
Review of Spatenhaus

Spatenhaus
Ranked #145 of 3,832 Restaurants in Munich
Price range: $11 - $38
Cuisines: German
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Business meetings, Families with children, Large groups
Dining options: Lunch, Dinner, Late Night, Breakfast, Reservations
Description: A traditional institution at Max-Joseph-Platz, in perfect harmony with the Bavarian National Theatre, Residence and Palais an der Oper. The Munich citizen goes to Spatenhaus with his family, and he invites his business partners to our restaurant, for special events. On the ground floor our restaurant leaves a down-to-earth impression, the four rooms on the top floor are more elegant. The restaurant stands for exclusive hospitality and exquisite traditional German cuisine. Old Bavarian dishes enrich the menu card on the ground floor. On the top floor the kitchen crew offers its guests a more differentiated menu, taking individual requirements into account. Exquisite fish cuisine, classic dishes of Bavarian and Austrian cuisine supplement each other, thus catering perfectly for all tastes. If the weather is dry, the terrace on the Residenzstrasse fills rapidly and is a truly wonderful location to experience typical Munich culture until late at night.
Reviewed July 21, 2016 via mobile

We came by this restaurant while strolling towards English Garden after touring Marienplatz and the adjacent farmers market. It's location right across the square from the national theater, opera house and the Residenz museum made it an ideal spot to got a sidewalk table to people watch. The beer was refreshingly cold and the freshly baked apple strudel was heavenly!

Date of visit: July 2016
Thank LnS2004
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wolfram S, social media management at Spatenhaus, responded to this reviewResponded July 25, 2016

Dear LnS2004, thank you very much for recommending us on TripAdvisor. We are glad that we had a chance to provide the setting of a short sightseeing - break and hope that you enjoyed the rest of our hometown just as much. Best wishes from our team at the Spatenhaus an der Oper in Munich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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384 - 388 of 2,262 reviews

Reviewed July 13, 2016 via mobile

We had a table reserved for 20h00 with some local friends from Munich who described this as their favorite traditional restaurant.

After ordering, & the waitress accepting our order, we were told the following was out of stock/no longer available :-
Veal balls with cognac sauce;
Veal balls with salad;
Crispy pork.

We then changed the order from the Crispy Pork to Suckling pig, & the Veal Balls to Wiener Schnitzel. After accepting this order, the waitress returned to advise there was no more Suckling Pig !!

We then changed the Suckling Pig to Wiener Schnitzel which took almost an hour to arrive & was awful.

We were advised that the Manager was too busy to see us.

However on the way out Mr Erwerth ( the Manager ) was there - & quite frankly he is better suited to a job in the traffic police.

We will never, ever go there again & will advise all who may listen to avoid it.

Date of visit: July 2016
3  Thank Clive T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wolfram S, social media management at Spatenhaus, responded to this reviewResponded July 26, 2016

Dear Clive T, thank you for your feedback. Now that almost each member of your group (or is it just one account?) repeated the message, we got it. Unfortunately none of you decided to stick to the whole story. Anyway, we are sorry that we actually did run out of some dishes that day. As we explained, some restaurants in the civilized part of the world today try not to waste more food than necessary. Accepting this, one does take the risk of running out of certain dishes or ingredients. Our team does a great job at NOT running out - but every once in a while it does happen. We are very sorry that our waitress failed to inform you as needed- yes, that was quite unprofessional! We apologize for the inconvenience caused. Regards from the Spatenhaus an der Oper

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Reviewed July 13, 2016 via mobile

I'm a Munich local living abroad. This time I was back in town visiting with friends who are in Munich for the first time. I took them to Spaten claiming this was my favorite Bavarian restaurant and I now wish I hadn't said anything and just gone somewhere else... We arrived at 8pm just to find out that we were "too late" and they had run out of basically all Bavarian dishes. Roast pork, duck, chicken, haxn, you name it, they didn't have it. After ordering 3 times and getting the news that our food wasn't available, we decided on some schnitzel and pasta and soup as starter. The soup was good, the main course took 45 minutes to arrive and to be nice, it was just average. In fact the schnitzel was dry, overcooked and just bad. However this was not the worst part. After telling the waitress, she asked whether we would like to speak to manager, to which we said yes. The waitress returned to inform us the manager was too busy and not interested in speaking to us. We then ordered the bill, which took another 15 minutes. At this time the manager arrived but was not approaching our table and trying to hide. Once we approached him to tell him what's going on, he replied in a rude way that he was not responsible and asking us "what am I supposed to do? This happens all the time. I'm not the head chef, this is not my problem!"... He then proceeded to tell us that "you booked your table at 8 and arrived late at 8:30 (not true nor relevant)". Just a farce! Never had such a terrible reaction by a manager... He offered us a coffee... I'm still laughing, you missed the point my friend. Point is that my once favorite restaurant is now one of the most shocking and embarrassing restaurant experiences I've ever had! There are plenty of good restaurants in Munich that will cost you less than 220€ for 4 people and treat you better... Don't go there!

Date of visit: July 2016
1  Thank marcelos947
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wolfram S, social media management at Spatenhaus, responded to this reviewResponded July 18, 2016

Dear Marcelo S, thank you for your feedback. We are quite disappointed that TripAdvisor allows you to use two accounts in order to post identical reviews in different languages. What makes it even worse is that you seem to have forgotten most of what happened. Anyway, we do realize that our waitress made a huge mistake by not mentioning what dishes we ran out of - prior to your ordering. This is very unprofessional and we understand how one may get aroused out of disappointment. All we can do today is to apologize for this big mistake.
The fact that we ran out of dishes that day has several reasons - one reason is that we try to order and prepare just as much food as needed. Not wasting resources and food is something that many responsible restaurants in the civilized world are getting to more and more. The staff responsible for ordering is very good at calculating what is needed - but every once in a while an unusual occasion can lead to us running out of dishes.
Please also excuse that we will not comment on the interesting rest of your review. We hope that you may be willing to reconsider – and then maybe even wish to see us again one day. It would be our pleasure. Best wishes from the Spatenhaus an der Oper

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Reviewed July 9, 2016 via mobile

Walked up at 8pm on a Saturday. Was immediately seated outside, where we wanted to sit. Server was prompt and friendly. Food was excellent. I lived in Bavaria for 5 years when I was younger. I can honestly say this food is on point. The people seated behind me weren't friendly, and didn't realize I spoke German. But the waiter overheard the, too. He made sure we were taken care of before the others.

Date of visit: July 2016
Thank P8911TZsteveb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wolfram S, social media management at Spatenhaus, responded to this reviewResponded July 13, 2016

Dear Steve B, thank you very much for visiting AND for kindly recommending us on TripAdvisor. We also thank you for mentioning the professional and rather cool reaction of the waiter! Best wishes from our team at the Spatenhaus an der Oper in Munich

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Reviewed July 6, 2016 via mobile

So we took some friends traveling from the States and sat inside, because there were no free tables outside. That would have been worth it, because at least you have wonderful views of the Opera. Instead we dined on so-so Bavarian food and then received a bill with 2 extra beers on the tab. I'd like to think that was carelessness and not an opportunity to take advantage of tourists. So, great place for having a drink out on the terrace, just make sure you check your bill.

Date of visit: June 2016
Thank jamieats
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wolfram S, social media management at Spatenhaus, responded to this reviewResponded July 13, 2016

Dear jamieats, thank you very much for your feedback. We are very sorry for your disapointment... unfortunately "so-so" does not realy help to explain. What does explain things is the outragious mistake made by a member of our team. Please be asured that our staff makes enough money to not have to take risks in ripping people off! We have send a personal message to your TA account - please check.
We are very sorry for the unprofessional work you had to experience!! Best wishes from our team at the Spatenhaus an der Oper in Munich

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