This hotel was absolutely wonderful. Nice rooms with the most amazing soundproofing I have ever come across. Like being in space - no sound! There were some kids playing outside our door one day and we did not know this until we opened the door, the sound proofing is that good. My kids loved the little milk and cookies and snacks that housekeeping left in our room.
The bar area is very small but also very cozy. The bar tender and all the staff at the bar was so friendly and suggested nice new drinks. We always ended our day by having a nice drink at the bar.
Concierge was just fantastic. Our car rental company had overcharged us and we only got the bill after we returned home from our trip. Since we had arranged it through the hotel and were billed later we were outraged at the car rental company - since the overcharges were substantial (hundreds & hundreds of Euros) and the car rental bill was not even mentioning what it was for exactly. We tried to talk to credit card company, our bank, and provide all records and proof of the car rental overcharges (of which we had plenty of evidence) but to no avail. The car rental company dug it heels in and insisted on charging us even though it would not provide us exactly what it was for! They knew we were out of country and little we could do.
Then after a few months of talking to credit card company and entering a dispute, I decided to give hotel a call to see if they could help with the car rental company or provide further evidence. One call is all it took. Hotel concierge had all the data and communicated with the car rental company for us. Problem was fixed virtually instantly and admittance from car company that it was a mistake - which was only due to the help of the hotel.
Great service, great hotel, great trip.
- Official Description (provided by the hotel):
- The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being. ... more less
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- Also Known As:
- Forte Munich
- Munich Forte