We spent here a weekend in december 2013. The hotel looks really nice - great design and everything is clean and smells good BUT the service is unfortunately really bad. We had no room service - somehow they just forgot to clean our room; the women on the reception was not helpful and unfriendly - we were waiting for her just to get our keys for the room, but she was standing at the bar 2 meters away, having a (private?) phone call and didn't even care, when she saw us waiting and later getting the key on our own; the breakfast is nice, if there would have been plates and bread - we asked for both, the same unfriendly women on the reception said rude, that we have to wait. 15 minutes later we were still hungry and there was still nobody from the service there to refill.
It's really sad that they don't manage to have an acceptable service, as the hotel could get 5 stars, if the service would be ok.More
- Free Wifi