If I could travel back in time for only one day, I would use that one opportunity to cancel my reservation at Hotel Luitpold.
The staff are universally, overwhelmingly rude. They refuse to speak English and interrogated us about having 2 guests in our double room IN THE MIDDLE OF THE DAY. They were hostile towards us, unabashedly so, to the point where we avoided coming back to the room we paid so much money for. I have never felt so uncomfortable, unwelcome, and disgusted in my life. I have stayed in a variety of hotels, from motels to 5 star resorts, and Hotel Luitpold is unquestionably the worst place I have ever been. We even considered sleeping in the street over this hotel. The beds were tiny, there were bugs in our room, but all of that aside, the customer service was ATROCIOUS. Keep out of this hotel, stay away from its staff, particularly the older gentleman who enjoyed screaming at a couple of young girls who were just trying to get the key to their room. The key which they keep hold of like their life depends on it. Hotel Luitpold felt more like a prison than a three star hotel, complete with guards on a power trip. It's an awful, awful place. STAY FAR AWAY.
- Official Description (provided by the hotel):
- This traditional Bavarian hotel features country-style rooms and a breakfast restaurant. It is a 2 minute walk from the main train station in Munich and a 15-minute walk from Marienplatz.The rooms at the Hotel Luitpold include hardwood furnishings and cable TV.The Luitpold's rich breakfast buffet is served each morning. This is included in the room rate. ... more less
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