Decent price, good wifi. 10 Min walk to transportation. It's a bit out of the main city but not too far or inconvenient. Very clean and perfectly ok for the price. No coffee in the room or lobby. Very quiet rooms. The bathrooms are standup showers, no tubs.More
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It was our last night - tomorrow home ! This hotel was very modern - the room was small - a bit "plastic" looking - but it ticked all the boxes. The scaffolding surrounding the outside made us a bit wary but all was OK inside. As we were leaving at 6am we weren't able to sample the breakfast.
Thank you very much for the fair and positive review. We are very pleased, that you are satisfied with our hotel and our service. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us.
Best regards,
Andreas Weißauer
General Manager
It offers no more or less than a two stars hotel.
What I like:is clean, breakfast is very rich and you have plently of food to choose from, staff very nice, you can receive a lot of info about visiting the city.
Is 15 minutes walk from Olympia park, almost the same from English garden, 5 minutes away from the subway.
What I didlike: noisy, once during the night I had to call the reception for noise from another floor. With other occasion my room was near the elevator, which had some technical issues for two weeks and was very distrbing hearing that noise over and over. Menu at the restaurant not that rich.
Thank you very much for the positive feedback and the praise especially for the staff. We regret the problems with the elevator; please allow us to express our sincerest apologies. We hope your next visit will be more pleasant as the previous one.
Yours sincerely,
Andreas Weißauer
General Manager
This was my first time at this particular IBIS hotel but it was everything I come to expect from IBIS. Nice and friendly staff, a good place to rest my head at night and an alright breakfast in the morning. The room I was in was rather small but I come to expect this from the chain of hotels because it is a budget hotel. BUT it is always clean and very nice. A metro station is only a five minute walk so don't even bother with a Taxi to go downtown. The location does have parking underneath so don't sweat that part. I would most certainly stay at this Hotel again and IBIS chain hotels will continue to have my support.
On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests.
We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations.
I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging.
We really hope to be able to welcome you again as our guest.
Best regards,
Andreas Weißauer
General Manager
This hotel was chosen by Cosmos as part of our tour Highlights of Germany from July 1-12, 2016. We stayed in this hotel for 2 nights. The hotel is modern and simple. It had a great assortment of breakfast items for the buffet. The elevators are on the small side as expected in most European hotels. I consider this hotel to be a budget hotel. It is away from the city center. The hotel is in close proximity to office buildings and some residential condominiums/apartments. It is not at all accessible to any attractions. There no convenience stores close by. The best way to get to Munich's city center is to take the subway which is about a half mile walk. The hotel in general is clean and quiet. The airconditioning system was not making our room cool enough at night requiring the window to be cracked open. I do not recommend this hotel if you are looking to go to city center and see the attractions.
Thank you very much for the positive review. We regret that your experience with the location and the air condition did not meet your expectations; please allow us to express our sincerest apologies.
Yours sincerely,
Andreas Weißauer
General Manager
The good:
The staff were friendly and helpful. Check in was efficient. Room was adequate and clean. Included breakfast was very good and high quality. Room had a large window that opened and lots of natural light. It's within walking distance of a shopping centre and you can catch a tram to the suburbs main shopping district - from there you can get the metro to Munich's centre.
The bad:
The room had a strange odour this cleared after 10 minutes with the window open, bathroom was in a pod rather than a room, door was difficult to close and the exhaust fan was insufficient.
Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back.
Best regards,
Andreas Weißauer
General Manager
