Thank you for your review. We work, beyond the paid only elements of our tours, to ensure that our guests feel supported to be able to have an easy and enjoyable experience in Munich.
The open group City Immersion Tour within the pedestrian zone, that your family group organizer registered you to join, was created for guests with diverse interests to concisely experience a broad spectrum of Munich life (e.g. Bavarian & German History, Culture, Food & Beverage, Street-smarts, etc.), and get their bearings quickly, including the use of landmarks. The tour path was also designed for guests to efficiently visit key Nazi historical sites (e.g. the birth place of the Nazi Party, the Beer Hall Putsch, the swearing in grounds of the SS, etc.), as well as memorial locations to learn about WWII and the rise of the Nazi Party.
For guests who then request a focused WWII/Nazi History, including Dachau, we offer that as a select private tour. As all important Nazi history in Munich is not within the pedestrian zone only, that tour must cover a wider Munich City area, outside of the pedestrian zone of the old city. (E.g. Dachau, Königsplatz, Rosenheimer Platz, Prinzregenten Platz, etc.). Therefore, transportation use is required.
School and scout groups (under 25s) were our demographic, exclusively, within our first 8 years of giving tours, starting back in 2006. These guests recommended we open and expand our tours to include their parents, which we did in 2014, even as we continue to tour these youth groups. Our tour is not scripted and so the level and feel of each tour conversation is adjusted according to the dynamic, education level, etc., of each group – from youth hostel to hotel - without losing the Munich feeling. As all members of the tour group you joined were adult married couples, I am happy that the adjustment of the conversation catered accordingly, although not a restriction to our scope.
The history of a country cannot be understood until you understand the culture that did it. That is the intent behind our City Immersion Tour, which was designed as the foundation tour of all of our tours. From this foundation, you can then build to add a focused Third Reich/Dachau Tour. However, you could also add a Beer & Schnapps Tour, Neuschwanstein Tour and even a Shopping Tour - this you know - based on your preferences. All these subject areas are covered within the open group City Immersion Tour.