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“Slow lifts need renovation”

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NH Muenchen Deutscher Kaiser
Ranked #76 of 382 Hotels in Munich
GreenLeadersBronze level
Istanbul, Turkey
Level Contributor
137 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Slow lifts need renovation”
4 of 5 bubbles Reviewed March 19, 2014

Neighbour to the central train station ( hbf ). Sometimes boring to wait insufficient three lifts to go up to 15 storeys. Lifts are old and needs renewal. Oscillation of the lift occurs at higher floors. Lobby and lifts are important parts of the hotel from which guests are highly impressed at the time of arrival. The hotel is one of the highest building around the station. Lovers of picturesque town view will much prefer this hotel as well as the proximity of Karlsplatz, centre of the city. Spanish hotel chain NH makes decent hospitality as good as possible.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
1 Thank ritzy375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralph_MeyerMUC, Manager at NH Muenchen Deutscher Kaiser, responded to this review, March 24, 2014
Dear Ritzy,

many thanks for your stay in the NH Munich Deutscher Kaiser and also thanks for your kind review.

Since March 11th we have started to replace our two guest elevators by new, faster and more comfortable ones. In the meantime we refrain from using our service elevator where possible. So our guest can also use this one in the period of renovation.

Dear Ritzy, many thanks again for rating our hotel. I hope to welcome you again in the NH Munich Deutscher Kaiser and then present you our brand new elevators and a lot more innovation.

By then kind regards from Munich

Ralph
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,684 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Chichester, United Kingdom
Level Contributor
190 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed March 18, 2014

Stayed here for the weekend as a base for the Football at the Allianze Arena
Tickets were sent by the agent and securly stored by the hotel reception staff
Hotel is clean , staff friendly and rooms spacious and well equiped .
Hotel is in an ideal location for both the main railway staion and Metros and within easy walking distance of all the major attactions for Munich.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank cpfc1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meeting-Gast, Manager at NH Muenchen Deutscher Kaiser, responded to this review, March 19, 2014
Dear cpfc1984,

many thanks for your stay in our hotel and many thanks for your positive feedback.

I am happy to hear that you liked our central location, the cleanliness, the spacious rooms but most of all that you mentioned our friendly staff.

I will forward your feedback to the entire team as additional motivation.

Dear cpfc1984, if you are planning to stay in Munich again for watching football or any other reason we are looking forward to be your host again.

In the meantime kind regards from Munich

Ralph Meyer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

This hotel could not be better placed for exploring Munich. The main railway station which is just across the road had an excellent 'food mall', we used it for breakfast every day.
The hotel has everything you need and the staff were very helpful with their advice.
Getting to grips with the railway ticket system was a bit hard as there are so many options.
I would certainly use this hotel again.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire, United Kingdom
Level Contributor
187 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed March 9, 2014

The NH offers good value for money in a convenient location for the main station and historic city centre.

The chain has similar properties across Europe, all in a similar style. However a taste of Bavaria is but a few minutes' walk away. Room was clean, decent sized bathroom with shower over tub.

The staff were friendly and helpful. Free wifi is a good bonus, and, after some connection issues, worked reliably.

Didn't take breakfast, but also loads of cafes etc near by. Happy Hour in the bar offers amazing value half-price drinks from 5-7pm!

  • Stayed March 2014, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank aber_james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
149 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
4 of 5 bubbles Reviewed March 5, 2014

This place is right at the Munich Central Station and a short walk to the nice shops and restaurants of Marienplatz.

The standard room was comfortable for us and the breakfast was excellent. Service was very good.

Our only negative was the speed of the elevators. The front desk assured me that they will be changed/updated soon.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ExpatPro93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed February 28, 2014

It is near the railway station and the central streets - easy to get anywhere outside of the city. The hotel has free wi-fi but it is slow or simply doesn't connect every time. The building is high - try to get a room on the upper stage - there is a good view on the city.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank elementrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plymouth,england
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed February 9, 2014

Stayed here back in October for the Munich Marathon and was the perfect place to stay, rooms were fine and the front deck was excellent. Within walking distance to the railway station, bars and shops. If i'm ever in Munich then i'll definitely stay here again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pete707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Muenchen Deutscher Kaiser

Property: NH Muenchen Deutscher Kaiser
Address: Arnulfstr. 2, 80335 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Green Hotel in Munich
#43 Luxury Hotel in Munich
#59 Romantic Hotel in Munich
#59 Family Hotel in Munich
#60 Business Hotel in Munich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Muenchen Deutscher Kaiser 4*
Number of rooms: 173
Official Description (provided by the hotel):
The NH Munchen Deutscher Kaiser is a four-star hotel in the heart of Munich. We are conveniently located right next to the main train station, just 500 meters from the city center. ... more   less 
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Also Known As:
Nh Muenchen Deutscher Kaiser Hotel Munich
Nh Hotels Munich
Nh Hotel Munich

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