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James M
Seattle, Washington, United States

Excellent Hotel, Great Location

5.0 of 5 bubblesReviewed Nov 25, 2014
Stayed here for a week on Business. The location of the Hotel is fantastic for getting around the city as you are right next to the Main train station. I also walked to the square a couple times which was easily doable. The room itself was clean and what you would expect from a 5 star hotel.

I paid for the premium WiFi and didn't have any issues there.

The bar was fairly pricey so would suggest eating elsewhere... but that is normal for Hotel restaurants. We had breakfast included as part of the business deal. AWESOME Breakfast, worth doing at least once while you are staying.
Date of stay: November 2014
Trip type: Traveled on business
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review
Responded Nov 27, 2014
Dear guest,

Thank you very much for sharing.

Best regards

Katja Herrmann
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed November 25, 2014

Excellent design: in the lobby, the breakfast restaurant, the fitness and the rooms. Excellent service everywhere. Smooth check-in and check-out, extremely good breakfast. Quiet room. Excellent bed. A weird but appealing open bathroom in the bedroom. Very good free wifi. I was offered a free drink but did not use it so I can't comment on the bar or the restaurant but the bar looked fantastic. Room service was okay in terms of price but one of my meals was lukewarm at best when it arrived in the room. No big deal but for the price you pay, it should at least be hot. Next to the main central station so easy connections to a wide variety of destinations.

Room tip: I had a room (547) facing a non-descript office building, which meant no noise from outside.
Date of stay: November 2014
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank MartijndD1971
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this reviewResponded November 26, 2014

Dear guest,

Thank you for taking the time to tell us about your stay at Sofitel Munich Bayerpost. It is a pleasure to hear how pleasant a time you spent with us. However, you are absolutely right: any warm dishes ordered through room service ought to be served at the correct temperature. I am very sorry that this wasn't the case for one of your dishes. Please rest assured that we take the appropriate measures to prevent something like this from happening again.

I hope that we may welcome you again soon.

Best regards

Katja Herrmann
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2014 via mobile

Great place to spend time in Munich. Beautiful and comfortable rooms, with beds that you don't want to leave:) lack of light, whole hotel is rather dark but it has its own style, you may like it or not.

Date of stay: November 2014
Trip type: Traveled on business
Thank Tomasz P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this reviewResponded November 20, 2014

Dear guest,

Thank you for sharing!

Best regards

Katja Herrmann
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2014

I really enjoyed my 5 night stay at Sofitel Munich Bayerpost. I found the room to be immaculately clean, and serviced perfectly every day. The in room Nespresso machine is a pleasant touch, as was the Bose sound system and iPod dock, which was for an older iPhone than mine, it was easily sorted with the headphone jack. The wardrobe is a little small for a 5 day trip.

Breakfast was exceptionally good. Good food variety, good quality, great staff and nice surroundings.

WiFi coverage was fine everywhere in the hotel. I used the complimentary service and it was fine for VoIP, email and I even streamed a video for around an hour with no problems.

My trip was for business, and the location next to the rail station is perfect to get around the city. I liked the ambience and relaxing style of the hotel so much that I will be returning with my wife early next year to use it as a base to explore Munich further.

Date of stay: November 2014
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Choppster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this reviewResponded November 18, 2014

Dear guest,

Thank you for this great feedback. It is a pleasure to hear how much you enjoyed your stay at Sofitel Munich Bayerpost.

I am already looking forward to welcoming you and your wife next year!

Best regards

Katja Herrman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2014

Its one of the rare city center hotels in Europe which I would just enjoy visiting again for the hotel itself, for the purpose of relaxing, enjoying the beautiful room, good restaurants around, perfect beds, romantic decor - and ABOVE ALL the PERFECT sexy spa and peaceful dark pool. The hotel is located next to the train station but yet walking distance from nice areas. And you should of course rent a car and go to breath the incredible nature - we climbed Hitler's eagle's nest, don't miss.

Date of stay: January 2014
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank tokyojustin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this reviewResponded November 16, 2014

Dear guest,

Thank you very much for sharing!

Best regards

Katja Herrmann
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2014

stayed during World Cup Final. Junior Duplex Suite bigger than it looks in the photos and very nice indeed. Breakfast buffet first class. Reception staff excellent. Only let down by bistro food, which was not really of the standard expected. Then again it was only 45 minutes to kick off. Also by outside seating area, which is not very comfortable. Almost 5 stars, which I reserve for the very best, but not quite.

Date of stay: July 2014
Thank Ian B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this reviewResponded November 16, 2014

Dear guest,

Thank you for this kind and open feedback. We will use your comment to improve so that next time you stay with us, you can rank us among the very best.

Best regards

Katja Herrmann
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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