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“Modern Sophistication in great Neighborhood of Munich” 4 of 5 bubbles
Review of Rilano 24/7 Hotel Munich

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Rilano 24/7 Hotel Munich
Ranked #170 of 381 Hotels in Munich
Nashua, New Hampshire
Level Contributor
167 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Modern Sophistication in great Neighborhood of Munich”
4 of 5 bubbles Reviewed September 24, 2012

The Rilano 24/7 is suprisingly modern and chic by European standard hotels, It has been recently renovated and the design is quite nice. The rooms are standard size for Europe, but they are well appointed and functional. The food at this hotel is quite exceptional for a hotel. They do an amazing breakfast buffet and have a great lunches and dinners. There is also pasta restaurant which is good. There is a grocery store around the corner too to purchase water, snacks, etc. for longer trips--rooms have mini fridges. There is a very nice garden/walking park nearby too. Finally, there is the Dogmack Beirgarten directly across from the hotel, which is a very authenice local neighberhood type place that was quite cool to go too. The Underground is a 10 minute walk but you can get a taxi easily and the city center is a quick ride.

Room Tip: There is a new tower that where the rooms are more modern but the older tower is higher, so it depen...
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  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Manager at Rilano 24/7 Hotel Munich, responded to this review, September 24, 2012
Dear Christine S,

thank you for your positive feedback. Great, that you enjoyed your stay at The Rilano Hotel München so much!

The building accommodates two hotels: Rilano 24|7 Hotel München and The Rilano Hotel München. First mentioned is a 3-stars hotel, second is a 4-stars hotel. The 3-stars hotel has 11 floors, the 4-stars hotel 4 floors.

Also thank you for your compliment regarding our restaurants. We have a fine dinning restaurant which is called "Vitello", also a pasta bar "mammaminuti" and a coffeebar "Coffee Fellows". At the evening you could visit our "Jazz Bar" for a drink.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
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English first
Zurich, Switzerland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 13, 2012

My husband & I spent an overnight stay at the Rilano Hotel, Münich last week and we were generally quite satisfied. Check-in was smooth and without any hitch although we arrived earlier than the official check-in time. There were enough parking spaces along the street , right in front of the hotel free of charge. First impression upon entering our room was that it looked new or very well refurbished and it was spacious enough for two people and all our bags. There were four bottles of complimentary drinks in the mini refrigerator ( 2 bottles of water + 2 bottles of soft drinks) and complimentary supply of instant coffee & tea.
The gentleman at the reception was very friendly & helpful with regards to the information we needed and it was a bonus that we could purchase a day ticket for the subway right at the reception.
Using the shower room, we thought it rather odd that the door did not reach to cover the bottom part, but surprisingly, water was not splashing all over the place.
Our only complaint, really, was the very limited WIFI connection which we thought rather obsolete for a huge modern town like Münich. We've just been traveling all over Poland & the Czech Republic and every hotel we stayed offered unlimited WIFI free of charge. Good to know that you are trying to do something about it.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ladyvee_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Manager at Rilano 24/7 Hotel Munich, responded to this review, September 24, 2012
Dear ladyvee_11,

thank you for your positive feedback. It is great to read that you enjoyed your stay at The Rilano Hotel München.

Regarding the WIFI - at the moment we are searching for an adequate solution as we know how important this is.

We are very proud of our helpful and professional staff.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

1. Excellent location - short walk from the main train station, short walk to Marienplatz, bunch of subway stations around if you need them. Tons of coffee places all around, some convenience stores. But for a decent brew/food you'd have to walk 15-25 minutes - bars/restaurants close by are really meh...
Some strip joints, but super clean and quiet at night, nothing sketchy (especially for a big city).
2. Very clean and modern, great decor.
Bathroom is modern and efficient, bed is great.
There's a flat screen TV if you watch TV in hotels (I don't even keep one at home...).
There's a desk behind the bed.
Room is not too big, but really perfect size for one person for a few nights.
3. EXCELLENT customer service. They all were very helpful with any directions/info I needed (and I was really bugging them with questions))). And when I got caught in a hell of a rain and got soaking wet (as if I took a dive into a pool fully dressed) while getting back, they gave me a bunch of newspapers they have for sale FOR FREE. I had only one pair of adidas shoes and they were wet through completely, and I had an early flight. I was going to buy the newspapers (for drying shoes inside), but the guy said 'no, man, it's a really bad situation for you - just take them - as many as you want.' Great attitude, really.
Would stay again for sure.

  • Stayed August 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Manager at Rilano 24/7 Hotel Munich, responded to this review, September 24, 2012
Dear A78,

thank you for your positive feedback and that you took your time to write such a detailed feedback.

The Rilano 24|7 Hotel München City is our newest hotel and the location is as you mentioned perfect. Within a few minutes the Stachus, Main Station and a lot of other nice places can be reached easily by foot.

Our target group includes business and city travelers with a passion for the very latest in communication technology and design in all our rooms and in the lounge.

We are very proud of our staff - thank you for your great feedback regarding them.

We are looking forward to welcoming you very soon in our Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 31, 2012

I stayed at Rilano Hotel during a business trip for one night only.
I found it very well located (close to the railways station) and extremely clean!
The room was spotless and confortable.
I really liked the fact that you can decide your breakfast the night before and they deliver it to your room at the exact time in the morning.
People at the reception was very nice and friendly.

Just a little heads-up: there's no bottle water in the room. If you order a little one, please consider that is not for free.

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Manager at Rilano 24/7 Hotel Munich, responded to this review, August 1, 2012
Dear Mara C,

thank you for your positive feedback - great that you had a nice stay with us.

Actually you stayed at the Rilano 24|7 Hotel München City - you posted your feedback for the Rilano 24|7 Hotel München which is located in Schwabing, Munich. The names are very similar. It sometimes confuses our guests.

Yes the location downtown Munich is perfect and the hotel is very new. We do not have a minibar in our guest rooms. Instead a big, nice fridge - our 24|7 Corner - is placed in the lobby. Here our guests find a wide range of delicious, fresh snacks from Dean and David also nice drinks. A traditional minibar could never offer so many products.

As a lot of our guests do not have breakfast, we decided that it could be ordered individually. There are also guests who would like to have an extensive breakfast - there is a nice bakery next to the hotel where a table could be reserved by our Reception Team.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best wishes,
Your Rilano Hotels & Resorts Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
114 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed July 23, 2012

I found this hotel kind of nondescript, in many ways.. It was OK, but it does what is says on the packaging in an efficient way, rather than being particularly fine or luxurious...

I found the hotel OK using my TomTom satnav. The location was OK for what I was doing in Munich, but tourists be aware that it is not near the centre. Fairly close to the Autobahn route in from the north and the airport.

Check in was efficient and the staff were friendly.

My room was OK. Clean and neatly furnished but a little on the small size. The bed was comfortable enough, but nothing to write home about. Shower-only, no bath.

The aircon struggled to maintain a cool temperature in the room (despite the weather at the time not being all that hot) and I never did figure out how to set a cooler room temp. I think the system in the room was fixed at 22 degrees, which I find a little too warm. This would put me off staying there again.

Whilst wifi is available in reception, the Internet in the room is cable only, there are no wifi extenders on the bedroom levels. It was free for a limited amount of data, if I recall correctly.

There looked to be some (limited) on-street parking nearby and use of the hotel's underground car park is extra, at 12 Euros per day.

I did not eat in the hotel but there appeared to be a couple of choices. The bar area was OK, but nothing special.

There is a small shopping mall next door with small supermarket etc for provisions, if needed.

  • Stayed July 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Juninho_pp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Manager at Rilano 24/7 Hotel Munich, responded to this review, July 30, 2012
Dear juninho_d,

thank you very much for your feedback. The special thing regarding the Rilano 24|7 Hotel München is the following: There is one building which accommodates two hotels: The Rilano Hotel München - which is a four star hotel and the Rilano 24|7 Hotel München which is a 3-star hotel. All facilities ( 3 restaurants, 1 bar, 7 event rooms) are available for all our guests.

Our 3-star concept is very innovative - it offers only those services you really need during your stay. For example: the rooms are not equipped with a minibar. But instead you find a really big and nice fridge at the reception area. It includes a wide range of drinks and sweets - a minibar could never offer so many different items.

The hotel is located in the Parkstadt Schwabing. With the tram (3 minutes walk from the hotel) it takes about 15 minutes to get to the city centre.

We have no letter paper in our rooms - but it could be asked for at the reception.

Normally the room temperature can be set individually - if it does not work properly our reception team is always happy to help our guests.

Regarding our Wifi - at the moment we are working on a solution for our guest rooms.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 16, 2012

Stayed for 1 night in July 2012.

Pros:
- Very clean and updated hotel, a pretty modern feel
- 10-15 mins to the subway then it's about aa 10 mins ride into city centre.
- Friendly staff
- Supermarket near by the hotel, with another one at the subway station
- The air-con wasn't working that well. I left the windows open

Cons:
- Pretty small room
- The bathtub drained a little too slow
- Free wi-fi for only the first 100MB, enough for basic emailing and web surfing
- Expensive breakfast (didn't try)

Tips:
- Parking is completely free along the street, so don't bother with the hotel's paid parking.
- To cut down the walk to the subway, drive along the street towards the subway (come out of the hotel turn right and you will eventually see subway station) and watch out for parking spaces. Mostly free in between "P" signs.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Inka_TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Manager at Rilano 24/7 Hotel Munich, responded to this review, July 30, 2012
Dear Inka_TO,

thank you for your feedback.

You are totally right: It takes 10-15 minutes to walk from the Rilano 24|7 Hotel München to the subway station. But there is a second alternative: The tram is located at
a 3 minutes walk from the hotel. With the tram it takes about 15 minutes to get in the city center of Munich.

Sometimes we have a few challenges regarding the water pressure as the hotel was built in 1972 - we are working on it already.

The room size is normal for a 3-star hotel. The breakfast buffet costs 17.-€ - we offer a wide range of food including high quality. For guests who only would like a small breakfast our coffee bar offers nice coffee and individual breakfast dishes.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 16, 2012

Rilano 24/7 is a great hotel if you're doing business in the Scwabing area (North). It's got a good bar and restaurant attached to it and the rooms are good. Very hard matresses, but other than that I have nothing to complain about regarding the rooms. Just be aware that there is no to very little WLAN connectivity.
There is an old and a new part of the hotel. The new part is more expencive and better. The old part is being renovated and will probably be just as good.
Friendly staff and a great breakfast.
Rather boring, business neighbourhood, so it's well worth taking the trip to the city center if you have the time. Nord Schwabing is not the most exciting part of Munich :).

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cieon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Manager at Rilano 24/7 Hotel Munich, responded to this review, July 30, 2012
Dear Cieon,

thank you for your feedback. Great that you enjoyed your stay with us!

Regarding our WLAN: at the moment we are working on a proper solution.
The building accommodates a 3-star and a 4-star hotel. The guest rooms of the 3-star hotel were renovated at the beginning of 2012. The 4-star hotel is very new - it was built in 2010.

The hotel is located in the Parkstadt Schwabing. Within 15 minutes the city center can be reached easily by public transportation.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rilano 24/7 Hotel Munich

Property: Rilano 24/7 Hotel Munich
Address: Domagkstr. 26, 80807 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #170 of 381 Hotels in Munich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rilano 24/7 Hotel Munich 3*
Number of rooms: 228
Official Description (provided by the hotel):
Surprising, modern, a bit more casual and “very stylish” – the Rilano 24|7 Hotel Munich. Rilano 24|7 – the thrillingly refreshing, creative and positive lifestyle hotels – in the city. This lifestyle hotel in the trendy “Parkstadt Schwabing” quarter offers 228 stylish rooms plus event and conference rooms for up to 400 people.The Rilano 24|7 Hotel München is in the new “Parkstadt Schwabing“ office center close to Leopoldstrasse. It captivates with excellent service, modernly furnished rooms and a passion for the latest technology. The Olympic Park, the English Garden and Allianz Arena are all quite close. The Rilano 24|7 Hotel München also offers an exquisite restaurant, cozy bar, modern cafe and pasta bar. In the “Vitello” Restaurant, the “Jazz Bar”, “Coffee Fellows” and “MammaMinuti”, guests can kick back, relax and enjoy our exceptional service. The Rilano 24|7 Hotel München offers 700 m² for events, plus a board room and 10 breakout rooms flooded with light. ... more   less 
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Also Known As:
Tulip Inn Munich

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