My wife and I spent four nights at this hotel on a short city break. We were let down by Lastminute.com as they forgot to tell the hotel we were coming. The reception were fantastic and very reasuring that they would sort it out, but as the hotel was nearly full we got the last room on the main street side ie; the front. The outside temperature was very warm (2300 hrs) the inside was an oven if the windows were closed, so had to leave the windows open. The outside traffic continued all night to the road sweeper lorry in the morning, plus early morning workers ????
We could only comment to the reception as all this was not their fault as to what went on outside the hotel.
The Buffet breakfast was superb and the selections constantly refilled by a very pleasant staff member. The hotel overall must have had a recent makeover because the decoration was to a very high standard everywhere one looked. Had we been given one off the many rear rooms our enjoyment would have been complete, but thanks to lastminute.com who had plenty time to book us I give 1/10 they at least booked the flights.
All the staff were excellent.
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- Also Known As:
- Atlas Hotel Munich