This was our third trip to Munich, and we like to try different hotels each time. We tried Hotel Condor due to its close proximity to the Hauptbahnhof & Marienplatz. It was a very convenient location. However, staff is extremely unhelpful. First, I booked rooms not including breakfast. When we went to check out, they charged us for breakfast, and advised it was not optional. So although we were paying for it (and had no idea) we didn't have breakfast at the hotel once. It would have been nice of the staff to tell us upon check-in that we were paying for breakfast. Secondly, they accidentally put through charges on my credit card for the room twice, so when they went to refund it, I lost $80 on the exchange rate. They were extremely un-accommodating on reimbursing me for the lost $80. Luckily I phoned my credit card company & they handled the discrepancy with them. I would not recommend this hotel due to the fact that when on vacation you don't want to have to deal with things like this.
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- Also Known As:
- Condor Hotel Munich