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“Very Basic Room in Unpleasant Street”
Review of Germania Hotel

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Germania Hotel
Ranked #156 of 385 Hotels in Munich
Reviewed July 2, 2013

This hotel was very very basic so it depends on how much you pay for the room. It was a convenient city location, however I found the street to be quite unsavoury & felt uncomfortable walking around the immediate area due to the many sex shops around. We had our 16 year old daughter with us and didn't feel safe letting her walk out anywhere on her own. The breakfast was quite good and the beds were reasonably comfortable. It was cramped with 3 of us sharing a room, but that is pretty normal. There was no kettle or fridge in the room, however the reception staff were very helpful & gave us a jug of hot water a couple of times. I would not stay there again due to the immediate location it was in, however if that stuff doesn't bother you, then it's fine for a budget hotel.

  • Stayed: June 2013, traveled with family
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Thank Lisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 - 144 of 684 reviews

Reviewed June 27, 2013

My husband and myself stayed at this hotel for 3nights. It had everything we needed: it was cheap, had an included breakfast with a lot of variety, the location was absolutely superb, the room was clean and the service was very friendly and helpful. Considering it is within walking distance of the Old Town,as well as being close to the train station it is a great bargain.

  • Stayed: June 2013, traveled as a couple
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3  Thank Stacy020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

While this hotel is a cheap option in a central part of Munich City i would strongly advise people not to stay here. We were staying here for a weekend and an incident occurred with a member of staff which to be quite frank would question the trustworthiness of the staff employed in this hotel.
We made a complaint on the day of the incident and while the girl on the reception was very helpful and sincere we unfortunately were referred to the manager on duty the next morning who was of no help whatsoever. She listened to our complaint but was not prepared to follow-up on our concerns. That was seven days ago and we still haven't received the promised explanation.

  • Stayed: June 2013, traveled with family
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3  Thank johnckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

You get what you pay for here, it's a cheaper option but that's exactly what you get, it's in a noisy street and if your window is open you'll get no sleep, bed comfort is poor, one a single pillow is provided for each occupant and they are very thin, when I asked for an additional pillow reception offered me a downer to put under it? The location is surrounded by many ethnic dinners so if you want a German experience you need to walk into town as all the local dining options are Mexican, pizza, kebabs, or fast food. On the plus side its a cheaper option, there is a car park you can use that is linked to the hotel, which the hotel offers a discount of 2 euro on you parking 15 euro each day, the staff are friendly and helpful.

Stayed: June 2013, traveled with family
1  Thank Johann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

Greetings:

I just want to mention that the above (Overall Rating for the property: 2*'s / 2 points on 5) is solely based on the Attitude/Silly/Absurd/Defensive/Irrelevant reversals that I have received from a certain: Daniela Stangl who claims to be the Reservation "Manager" of the hotel. I've had certain detailed e-mail communication with the hotel for the issue's faced and its been over 3 days now, that they have-not bothered to Accept their Mistake & Rightfully Apologise, instead this Daniela Stangl reverted with all baseless matters/points/explanation's..& chose to Remain Silent for the actual points (issue's mentioned below in the BAD points). I have seen hotels being Defensive before., but this is the Most Rigid Case that I've come across.

First the Good Points (for a 3 star hotel):

1.) Good/Spacious Rooms
2.) Clean Bathroom
3.) Decent Buffet spread for Breakfast
4.) a special mention for the Lady/Receptionist Miss Denise and her assistant, they were always helpful regarding whatever queries we had and provided relevant information., And this lady had the Sense of Communication/Appropriate way of approach..towards the Guests.

The BAD points:

As already mentioned above that detailed e-mail communication was done with the hotel related to the issue/matter (be it small or big, that's not the case), its the Intentions and Humility in the hospitality that matters the most., Hence I'll give the actual/crux of the 2 Issue's:

1.) On a Night prior to our departure from the Hotel we had Deposited/handed over the two Umbrella's which the hotel had provided to us upon our request's to them (for most of the 3 days of our stay in Munich, it was Raining constantly) to the Hotel Staff, in person., mentioning that now we wont be needing them as we were checking out the following day in the morning.

This Daniela Stangl reverts back to e-mail stating that: Quotes from the mail reversals from this person: - """Last but not least I have to state, that even you told us you are familiar with travel etiquette´s in foreign countries, You Did Not Return the Umbrellas You Borrowed From Us…is this the way to say thank you in your mind?"""

Now without knowing the actual facts/being misinformed by the staff/or just putting False Accusations on Us: Bonafide Guests (who are bringing FOREX to their country, giving their economy the earnings, which they need) this so called "managerial" level personnel reverts back in such/above (Quotes) way.

There have been many other reversals (with one or two SLY remarks) from this person/hotel mgt. side which are not at all relevant to my initial e-mail communication to them, but I will not mention the same here, as this review will be like a long story., and More so such Thick Skinned person's will not bother to appreciate a bonafide guests review's, as they will remain cold-blooded/sly and be Defensive and be un-apologetic.

2.) After getting ourselves informed regarding the Taxi fares from Hotel to Airport, from a couple of people incl. the Receptionists @ the hotel & another Taxi Driver (whilst we had taken a small local journey there)., (the airport is about 40 mins drive from the hotel): we were been told 65 Euros, Maximum., depending upon the traffic conditions in the morning.

The hotel has a small placard displayed at their reception that they arrange for taxi's/cabs. And so we decided to take a cab from hotel for 8.30 am departure.

The taxi driver came before time (thats good) however on our journey, the first half of the drive, this taxi driver took his own sweet time in driving, with obviously the sole intention of running the meter/cost/charges/fares..High, whereas all the cars behind us were passing by/overtaking us.

The meter read 66 euros whilst just about to halt at the airport terminal, and @ the stop of button it read 72 euros. over 6 Euros more (I'm not considering the decimal part) ie. straight Rs. 440 more/increased in 1 second.

And when I told the hotel regarding this via my e-mail communication they reverted stating, Quotes from mail reveral, again by Daniela stangl ""'..about all the other things during the way to the airport I cannot state anything, as this is not in our responsibility, I just want to tell you that we do not earn anything if you pay more to the taxi driver. And by telling us that you felt fleeced by the taxi driver or even by us, we are very disappointed..'''''

Daniela: if we have taken the taxi from you'll/through you'll/the taxi driver also happened to knew one of your receptionist as he was very friendly with her (well that's not our concern, but it needs a mention here) then you'll, Cannot Escape and state that its Not your Responsibility (A Highly absurd statement to be made by a Managerial level personnel and a weird sense of Escapism). We have to inform you'll only, as off-course we wont be having the e-mail address of the taxi driver and tell him about it directly., there ain't any system as such.

Do Not have tie-ups with such Looters., as we were Fleeced, Its a Fact, whether you'll accept it/Like it., Or Not.

Taxi No. - M. SH 6008 (Mercedes Van cab)

The point is: If one wants to Fleece tourists, better not be in the sector.

Even we are Very Dis-Appointed and Hurt by the above and by your reversals.

Anyways Its the fact which I wanted to put-up after waiting for over 72 hours, FY reversal (you'll could have managed to at-least Accept your Mistake, Flaws and just convey humble apology, instead you reverted with certain taunt based mails and vague/out of context/pretentious/defensive statements and remarks)

Finally, Miss Denise thank you once again for your services,
- room was good,
- breakfast was good.

HOTEL REVIEW DONE.
------------------------------------------------------------------------------------------------------------------------

We have met Many Decent Locals who are so Hospitable., that we feel like returning to the country again., however In a country/ies that charges, Even for Regular/Tap drinking water (Mineral Water is obviously charged) at restaurants, without being informed upon first (to the guests), there's nothing more to add or say, as certain people of your country/ies do-not comprehend the meaning of hospitality/humanity.

Have also come across certain racists at the railway stations in germany (in the garb of Rail Information Officers @ DB Info. counters).

It is not only Us who have felt this, But many fellow traveler's are of the same opinion and infact they have faced certain more troublesome situations.

The Goodness of Many is being Overshadowed by some arrogant persons/locals.

May God Bless Us All.

Room Tip: Family Room's/Any Room's on Higher floor should be quieter. The hotel claims on its website...
  • Stayed: June 2013, traveled with family
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1  Thank ManaUtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

This hotel is a great value, sufficient facilities, & friendly, very helpful staff. They helped me make the best use of my limited time in Munich. It's also centrally located near the bus/train station & all the touristy & noteworthy sights are within reasonable walking distance. Note for Internet access --- bop in when you see a Starbucks for free wifi. There's a t mobile card you can get from the hotel desk but the connection is shoddy. I had to get a refund because it wouldn't work on my iPad, iPhone, or mini computer!

Room Tip: Great value, walking distance to train station, near the major sights.
  • Stayed: May 2013, traveled solo
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1  Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

The hotel is very centrally located and offers good connection to the U-bahns. The staff was very helpful and polite. The rooms were clean. The breakfast was also very good. The staff also informed us about the different possibilities for city tour. All this for much better prize than many of the other hotels in Hauptbahnhof. Definitely recommended!

  • Stayed: March 2013, traveled with family
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1  Thank Fizza M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Germania Hotel

Address: Schwanthalerstr. 28, 80336 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Free Breakfast
Hotel Style:
Ranked #156 of 385 Hotels in Munich
Price Range: $78 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Germania Hotel 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Germania Hotel Munich

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