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“Very good room” 4 of 5 bubbles
Review of Derag Livinghotel Am Olympiapark

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Derag Livinghotel Am Olympiapark
Ranked #223 of 381 Hotels in Munich
Rio de Janeiro, RJ
Level Contributor
274 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Very good room”
4 of 5 bubbles Reviewed January 5, 2012

Nice room, very good bed and shower. About 5 / 10 minutes to the subway.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MlfDuran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derag_Livinghotels, Manager at Derag Livinghotel Am Olympiapark, responded to this review, January 30, 2012
Thank you so much for your nice review. It’s a pleasure for us that everything was fine.

We hope to welcome you again - maybe once more in september?!

Kind regards

Sabine Schneider-Rottig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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232 reviews from our community

Traveler rating
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    49
    25
    15
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
  • Any
English first
Moscow, Russia
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed November 13, 2011

Wish I had more time to spend there, but very pleased with what I saw. The hotel is quiet and clean, in a lovely neighborhood with a park, supermarket, restaurants and a U-bahn station within 5 minutes. My room was not yet ready at arrival, and they gave me an impresive upgrade to a 2-storey room with a balcony and a patio — great really, for the same price. I wish breakfast was included, that's always a nice bonus for a business traveller.

Room Tip: Some of the better rooms are 2-storey with a kitchen, living room and a balcony on the first floor...
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank oksidor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMSSR224, Manager at Derag Livinghotel Am Olympiapark, responded to this review, November 16, 2011
Thank you so much for your famous personnel review with your nice and detailed description of our hotel and your additional lovely comments. It’s great that you felt comfortable with us and our service. But why did you book only the accomodation? Why didn’t you book bed and breakfast? It’s no problem to book it afterwards. You would be delighted with our breakfast buffet. You should talk to your travel agency (just kidding).

Anyway – thanks a lot and it would give us a great pleasure to welcome you again!

Up to that time with best wishes from Munich by the Karl Theodor-Team

Sabine Schneider-Rottig
Assist. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed September 24, 2011

In August 2011, I chose to spend my first 4 nights in Munich at the Derag Hotel Karl Theodor based on the mostly positive reviews posted by previous travelers - and I was not disappointed! As mentioned before, the hotel staff is great, the hotel location is in a lovely and quiet neighborhood, very close (5 min) to the U-bahn U1 Gern stop, and the very good Tengelmann supermarket is conveniently located just next door. My room, situated on the first floor, was large, clean and quiet. Everything was great and I could not have been happier... Hence, there were no second thoughts when 2 weeks later, at the end of my trip through Germany and Austria, I decided to return to Derag Hotel Karl Theodor for 3 more nights before my flight back to the US.
After a whole day spent sightseeing, I arrived at the hotel looking forward to taking a refreshing shower only to find that there was no hot water. Almost an hour later, when I called the reception desk, I was told that they had received the same complaint from another guest but they could not do anything about it since it was Friday night!
Around 9:30 pm I received a call from the receptionist announcing me the "hot water would arrive in an hour" - it never did! - and more than 14 (fourteen) hours later the front desk staff was still unable to tell me if the problem could be solved during the day! The repair was eventually done on Saturday... During all this time I was surprised to see that the hotel management made no attempt to inform the guests about the status of the repairs, did not present a formal apology or made an effort to compensate the guests for the inconvenience caused! In case you're wondering if I was charged the full daily rate for the night without hot water, the answer is YES - and it's a shame!

  • Stayed September 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Lumi2414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMSSR224, Manager at Derag Livinghotel Am Olympiapark, responded to this review, September 27, 2011
Thanks a lot for your review. We regret that you did not feel comfortable during your second stay in our hotel regarding the lack of hot water. I received this information only on Saturday morning and from this moment I was active in the background to solve the problem finally which existed since Fridy evening – this was my first priority concerning the guest satisfaction. Aparently I have set the wrong priority and I regret very much to have not informed you personally about the status of the repairs.

Maybe you give us another chance to show you that my misconduct which you criticize was a singular case! We would be pleased to welcome you again.

Kind regards

Sabine Schneider-Rottig
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 23, 2011

While this property is not within walking distance of Munich's main tourist locations - Marienplatz, Theresienwiese, etc - the lovely neighbourhood and convenient access to transit made up for it.

As mentioned before, the U-bahn is close and there is a supermarket on the same property, which has a great little bakery in it, if your nightly rate does not include breakfast.

The decor is a bit dated, but the hotel is spotless, which is far more important to me than how current the furniture is.

The staff is incredibly friendly and helpful, allowing us to check in long before the posted check-in time, as our room was already ready.

I think the short U-bahn ride was totally worth staying at this property. I would absolutely stay here again.

  • Stayed September 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JERVancouver_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMSSR224, Manager at Derag Livinghotel Am Olympiapark, responded to this review, September 27, 2011
Thanks a lot for your excellent reference, your obective and honest estimation of the hotel and its environs as well as your elevated compliments to the staff.

You would absolutely stay here again? It would give us a great pleasure to welcome you again!

Up to that time with best wishes from Munich by the Karl Theodor-Team

Sabine Schneider-Rottig
Assist. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 21, 2011

I stayed here for 3 nights during the start of Oktoberfest. The hotel is in a great location. The U-bahn station is nearby and takes no time at all to get to the Central Station. There's a shop outside which pretty much has everything you need and is pretty well priced. Its a good option if you don't want to spend the 14 euros for breakfast in the hotel.

The room we stayed in was on the 1st floor. The bed was fine. The sheets where clean. The TV had plenty of channels although not a lot in English. Two complimentary bottles of beer and water where provided in the fridge which was nice. The bathroom wasn't bad. It was pretty standard. The towels appeared to have been changed every day, which I can't complain about. We had a small kitchen space that had 2 hot plates, a kettle and sink with tea and coffee. There were plenty of sockets in the room and were easy to find. All the rooms had a buzzer on the outside. Occasionally you could hear from your own room other buzzers being pressed but it wasn't so bad. Over all, the room was nice and pleasant to stay in. My only complaint would be that there was no air conditioning. The room got very warm even with the windows open.

I would definitely stay here again.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMSSR224, Manager at Derag Livinghotel Am Olympiapark, responded to this review, September 27, 2011
Many thanks for your very excellent personnel review and your nice plus detailed description of our hotel.

Your complaint regarding the lack of air conditioning – here we offer fans for our guests at the reception. Of course, the fan is not a substitute for air conditioning but it might be a good solution.

Furthermore we are very delighted that you would definitely stay her again. Thanks a lot and we are pleased to see you soon!

Kind regards

Sabine Schneider-Rottig
Assist. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed September 12, 2011

We stayed here for one night in july.
The hotel itself was fine, it seemed more like a place where business people would stay during the week then it was very empty at the weekend. The staff were friendly but it was quite a bit out of town and checkout was 11am the next day, which was way to early after a night in the hofbrauhaus :)

The price we paid for the hotel it was great value butjust a bit to far out of town, in saying that the underground was very close by.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Aido1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMSSR224, Manager at Derag Livinghotel Am Olympiapark, responded to this review, September 14, 2011
Thank you so much for your nice review. It’s a pleasure for us that everything was fine. Seemingly you had a funny and endless evening in the Hofbräuhaus…but why you did not ask for a late check out? We have deep understanding for such kind of situations  Regularly you need a day off after those nights!!!

With best wishes from Munich

Sabine Schneider-Rottig
Assist. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 29, 2011

We lived in the apartment hotel for 3 nights, and found our stay relaxing. We wanted a kitchenette, so we could prepare something for ourselves - and this place seemed perfect! Additionally, they had already set up a kids bed for our 2 year old.

The electric oven was a bit slow in heating, but then we used the microwave more often. Since the weather was pretty warm, we requested for a fan and the reception gladly offered us one. The cleaning was also done daily and there's a coffee-to-go available for free on the way out in the morning. It has a Tengelman store right next to it which takes care of any supplies you may want (pizza, ice-cream, breads etc.). The hotel is located about 7-8 mins walking distance from the Gern U-bahn station, which is about 6 mins travel time from the Hauptbahnhof on U1. The neighbourhood is typically residential and quiet, and traffic is minimal - so safe for kids. Daily 60 min free internet takes care of your basic email, news & weather checks.

Overall a pleasant stay, worth recommending to other people!

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Herr_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMSSR224, Manager at Derag Livinghotel Am Olympiapark, responded to this review, September 1, 2011
Thanks a lot for your excellent personnel review and your nice plus detailed characterisation of your stay in our hotel. It's a pleasure for us that you really enjoyed your stay, everything was fine and you felt comfortable with the crew, our service, furnishing and setting.

Concerning „worth recommending to other people“ – the best compliment we can get! Many thanks for this excellent refrence.

Furthermore we hope to welcome you soon again - maybe together with your friends or ……other people :-)

Up to that time with best wishes from Munich

Sabine Schneider-Rottig
Assist. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Derag Livinghotel Am Olympiapark

Property: Derag Livinghotel Am Olympiapark
Address: Paschstr. 46, 80637 Munich, Bavaria, Germany (Formerly Derag Livinghotel Karl Theodor)
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #223 of 381 Hotels in Munich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Derag Livinghotel Am Olympiapark 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Derag Livnghotel Karl Theodor Hotel Munich
Derag Hotel Munich

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