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“Superb service”

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Hotel Muenchen Palace
Ranked #4 of 385 Hotels in Munich
Certificate of Excellence
Reviewed September 22, 2013

My wife picked this extraordinary hotel a few miles off Marienplatz because we needed to relax while enjoying Munchen. Ample and confortable rooms include free natural or carbonated water, juices or refreshments within the room. The hotel was beautifully decorated, had a great room service, lovely bar, ask for a dry martini, and exquisite restaurant. It has a great breakfast, maybe a little pricey but it is worth it. The complete breakfast includes everything possible including champagne. Easily accessible by public transportation. You can reserve bicycles at the hotel for a few thrills off the beaten path. If you decide to walk it is less than 25 minutes from the Marketpltz and its lovely city center. Service in the hotel is extraordinary, especially from the bellman named Popov.

Room Tip: Use a higher floor they are sunnier and quieter
  • Stayed: September 2013, traveled as a couple
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Thank Roberto F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this reviewResponded October 7, 2013

Dear Roberto F,

Thank you for the tripadvisor Review - we are delighted to hear that you had an enjoyable stay and a great vacation. Your positive comments about my staff has been forward to the Team.

To stay posted - have a look at our Facebook site: Hotel Muenchen Palace.

We would love to welcome you back soon in the near future to the München Palace Hotel.

Kind regards,

Salika Glattkowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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348 - 354 of 694 reviews

Reviewed September 15, 2013

I stayed two nights at the München Palace in a single room since that's all my corporate rate allowed me to book. Knowing German hotels, I was afraid I would end up with a 80-90cm wide bed in a closet-like room.
I was more than pleasantly surprised by my stay here. While the room only measured 200 sq. ft., which is still more than enough for a solo traveller, it was absolutely perfectly laid out with lovely furniture, nice and soft colors (white and beige mostly) and a perfect bathroom. I tend to feel a bit claustrophobic in small rooms but this hasn't been the case here as the room received beautiful sun light and was on the 5th floor.
The bed was approximately 110cm wide I would say and absolutely perfect for me. I slept like a baby both nights. Internet was free which is always nice and so was the minibar with a choice of juices, water, beer and coke (great!). Bathroom products were by Molton Brown, one of my favorite brands.

Breakfast turned out to be really good with exceptional pastries and a very decent choice. 28€ for the buffet breakfast or 18€ for continental which remains a rather good value I would say.

I also opted for the Airport transfer service in a Porsche Cayenne which proved to be a bargain at 80€ (I paid 70€ by taxi upon arrival).

Conclusion: I'll definitely be back. The slightly remote position of the hotel doesn't make it unconvenient as the U-Bahn and the bus 100 bring you to town very easily and quickly (5-10 minutes).

Room Tip: Ask for a room on a high floor.
  • Stayed: September 2013, traveled as a couple
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5  Thank SeamasterFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this reviewResponded October 7, 2013

Dear Seamaster France,

Thank you for taking the time to write about our 'charming property' Hotel Muenchen Palace. We are a family owned bputique hotel owned by the Family Kuffler, and one of our values is the personalized Service to ensure all our guests feel at home and well taken care of.
Especially our corporate clients - who are often on the road, we find it important that you can relax and chill down in our bar, Wellness area and rooms after a long working day.

We look forward to welcoming you back 'home' soon.

Kind regards,
Salika Glattkowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

Followed the reviews on Trip advisor to try out this lovely boutique hotel in a quite suburb of Munich. The hotel is approximately 20-25 mins walk from the centre of town and the free bikes offer a speedy journey. The local area is wonderful to walk with long river walks and the English Garden all close by. We arrived early and had an early check-in while waiting in the sweet rear garden and found all staff very helpful and accommodating at all times. Rooms are immaculate with tasteful decoration and good amenities. The minibar and internet are both complimentary which is a refreshing change. There is a nice bar and breakfast is well presented with a very good choice.
I didn't try the restaurant but had to book at the famous Kafer across the road which was not a disappointment. will definitely return on my next trip to Munich.

Room Tip: All seemed nice but upper floors seem better.
  • Stayed: September 2013, traveled as a couple
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Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this reviewResponded October 7, 2013

Dear Boulus,

We are happy to read your comments, and thank you for sharing your stay experience.
Yes, our bicycles are complimentary and so is wifi and the mini bar for all room categories booked.

Our restaurant and bar serve international cuisine and Bavarian specialities, room service is 24 hours available, please do try it out during your next visit to Munich.
The owners of the hotel, the family Kuffler also have various restaurants in Munich, which are definately worth a visit:

Spatenhaus an der Oper - serving traditional German/ Bavarian Specialities
Seehaus im Englischen Garten
Kufflers California Kitchen
Mangostin - Asian Cuisine
Haxnbauer - Bavarian
Bagutta - Pizza
Kufflers Weinzelt - Oktoberfest time

We look forward to welcoming you back 'home' soon.

Kind regards from sunny Munich,
Salika Glattkowski and the Team

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Reviewed September 4, 2013

A quiet location but close to everything. The free bikes were just the thing for exploring the city. Could get to everything. Munich is a great city for bicycling. Room was good size with good towels and linens. Didn't go for the 28 euro breakfast. We've had just as good for much less. Within a couple of blocks are two fantastic restaurants, Kafer and hippocampus. Staff was friendly and professional. overall very good value.

  • Stayed: August 2013, traveled as a couple
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1  Thank trianon3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

The service is fantastic, the rooms are great, value for money is outstanding but location is a bit weird. Not quite sure what to make of this place. Everything about this property says 5 star luxury, but it does seem to lack some je ne sais quoi. Would i go back? yes absolutely. Maybe it is the location next to a medical technical university that sort of lets it down a bit but nothing really to worry about.

  • Stayed: September 2013, traveled as a couple
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Thank Allandubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Stayed August 2013. Had a very comfortable 4-day stay in August. Very comfortable bed, a beautiful garden, complimentary bicycles, near the metro. Had one very unpleasant experience with room service, but would stay again.

  • Stayed: August 2013, traveled as a couple
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Thank DRDR170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this reviewResponded September 26, 2013

Dear DRDDR 170,

Thank you for taking the time to write a trip advisor review.

Yes, the complimentary bicycles are very well liked by our guest, and am I glad you enjoyed this service.
We are sorry to hear that you had an unpleasant experience with room service - to be able to learn from our mistake and improve our service standards, we would appreciate your time, if you could send me an email salika.glattkowski@hotel-muenchen-palace.de explaining what happened.

We hope to welcome you back in the near future.

Sunny greetings from Munich,
Salika Glattkowski
General Manager

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Reviewed September 1, 2013

We stayed here for 3 nights and loved it. The hotel is classy and the rooms are beautiful with a bed that I could actually sleep in and didn't wake aching. The bathroom and whole room was spotlessly clean. I always enjoy a fold down service so thanks for that. The breakfast is very good. Each and every staff member I came in contact with was very friendly and knowledgable The mini bar was free and on our departure we where given complementary water for our journey, we appreciated this gesture. I would not hesitate to recommend my friends and family stay here as we really enjoyed it. We have been travelling for 7 weeks and the service at this hotel was the best by far.

Stayed: August 2013, traveled as a couple
Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this reviewResponded September 26, 2013

Dear Brenda,

Thank you for the great compliments! Our staff was thrilled to read your review.
It is now Oktoberfest time in Munich and we look forward to welcoming you back soon again.

Kind regards,
Salika Glattkowski
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Muenchen Palace

Address: Trogerstrasse 21, 81675 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 385 Hotels in Munich
Price Range: $236 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Muenchen Palace 5*
Number of rooms: 73
Official Description (provided by the hotel):
Munchen Palace is a hotel in Munich's Bogenhausen quarter. Located on the banks of the Isar River, not far from the beautiful Englischer Garten, the hotel stands between the Friedensengel Monument and the Prinzregententheater. The city centre's shops and sights are just a 15-minute walk away. There are underground and bus stops nearby and the hotel has a private garage.The hotel roof terrace and garden are city-central spots of seclusion. Guests can soak up the sun whilst enjoying breakfast, lunch or dinner in the garden. ... more   less 
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