After maybe 10 years, I decided to give this hotel another chance. It did not work. I had been staying at another top hotel nearby in the last few years but out of curiosity, I went back to the Kempinski to see if things are different.
On Tripadvisor, I read a lot of complaints about renovation works at this hotel. This place has seen continuous renovations for many years. I have friends and business associates in Munich and they confirmed my suspicions. One wonders what it is that causes this kind of disorganisation.
The Junior Suite I stayed in looked like it had not been changed for 20 years – it resembled the last Junior Suite I stayed in about 10 years ago. The carpet was worn out and torn in some places. If there are new rooms with touch lights and touch shower temperature panels, I never saw them. Nothing was high tech in my room and the wardrobes were strikingly similar to the ones they had when my parents stayed there over 20 years ago.
Furnishings in my room were truly Spartan. The bathroom was big and white, resembling bathrooms in hospitals. By opening the window, I could see the courtyard with all the construction/renovation equipment piled up.
The old wooden doors have no door-chain or a peep-hole and I did not feel secure as I can never tell who is knocking on my door. I told Reception staff about it and they said that they would mention it to senior management.
Really, the only thing that seems to make people curious about staying in this hotel is its centralised location and its proximity to the best shops. It is by no means a 5 star hotel in my opinion. I trust the reviews of the Tripadvisor community and therefore believe that there must be a few high tech rooms with fantastic facilities, but unfortunately I have not seen any of them.
I feel sorry for the staff as they are really polite and try to be efficient, which is difficult as the hotel itself seems to work against their good intentions. This is very sad as I do not believe that anything is going to change any time soon.
- Official Description (provided by the hotel):
- The Vier Jahreszeiten is the first address for high quality level travelers, who esteem the combination of noble atmosphere together with the central location of a luxurious Grand Hotel. High standard traditional extravagance combined with present trends, turn your stay into a unique experience. The 303 rooms and suites combine the art of modern living with historical ambiance. ... more less
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- Also Known As:
- Vier Jahreszeiten Kempinski Munchen Hotel