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“Second Time at This Hotel”
Review of Hotel Herzog

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Hotel Herzog
Ranked #146 of 385 Hotels in Munich
Reviewed December 10, 2012

Such a nice hotel. Great location (only minutes from the Okterberfest grounds), great staff, great food (dinner only, breakfast seemed overpriced for what you got).

The rooms aren't the best, the beds aren't either, but for the price and location we overlooked this. Be sure to get a room on the courtyard side. It's very nice and quiet. If you're on the street side you will NOT sleep well AT ALL. I am not kidding you! We were on the street side the first time and had the knowledge to request the courtyard rooms. However, some in our group were on the street side this time and it's just awful. Don't stay if you have to stay on the street side of the hotel.

We were there for Oktobefest and loved our stay very much otherwise.

  • Stayed: October 2012, traveled with friends
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Thank joncgif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 - 91 of 390 reviews

Reviewed October 27, 2012

We stayed at the hotel after Oktoberfest, good breakfast - italian restaurant in the hotel is too pretty & tasty
Good location - near to marien-platz & other places of interest good breakfast.
The room is small and simple.
Good value for money.

Room Tip: Ask for a room away from the front, to overcome street noise which is a minor problem.
  • Stayed: October 2012, traveled as a couple
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Thank Pinibohadana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

We stayed from Friday Sept 22 - Tuesday Sept 25, the first few days of 2012 Oktoberfest. We also were a victim of the bait & switch based on their website, but let me start with the good things:

1. Location for the fest, perfect 3 block walk, perfect for going back and forth, if this is what you're going for
2. Location to the metro to the City Center, 1 block away
3. Few non as touristy restaurants and beer hall nearby
4. Our toilet was leaking the first day and I told them and they immediately came and fixed it

Now for the bad:
1. Room overall - very old and in desperate need of a renovation, the worst part of it all was the shower. It was literally 2x2 with this gross filmsy material curtain with weird stains on it.
2. Elevator - very unreliable, not good when you're on the 5th Floor, the hallways were always dark and scary because of the sensor lights
3. Breakfast - it was ok, but it was very strange that they constantly ran out of bowls and glasses and when we asked for a bowl the staff said they didn't have any more
4. Restaurant - closes at 11pm, one night when we got back from Oktoberfest at around 12:30 we wanted food, they didn't have any so we got McDonalds and wanted to sit in the bar and have a few drinks and eat it and were rudely yelled at by the staff that "we couldn't eat" in there. If there is no food served, I'm not sure why you would not let us sit down there and eat?
5. It says there is a safe, the "safe" is at the front door in a locked desk, we wound up using it for our passports but I wouldn't of left anything else
6. There were a few hangers in the closet but we had to put our stuff all over the room because there was no where to put anything
7. I live in NYC so I'm used to noise so this didn't bother me too much, but we were on the street side and had to open the window, so I can see how the noise would affect other people


So all in all, I would NOT stay here again unless you were guaranteed the nice room and I'm not sure this room actually exists? Or maybe there is one room and everything else is basically from 1975?

Room Tip: Rooms on the street are loud
  • Stayed: September 2012, traveled as a couple
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Thank Real_Travel_Gatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

Stayed at the hotel during Octoberfest 2012 with some mates. Location for octoberfest is OK, but after that things get worse.

We stayed in rooms in the old part of the hotel, which has not been remodeled for at least 15-20 years. The beds where OK, but the fold out bed sofa was horrible for the guy that got that one. Paint on the walls are worn and flaking, and the carpet was mining. (Dirty)
Bathrom is tiny, with flaky paint in the roof, busted shower curtain rail, and TINY shower.

Breakfast was ok, but a bit pricy (9€)

The new wing is possibly better, but none of the pictures online is from the main, largest, and oldest part of the building.

And to the kicker: All the rooms on the front face a very noisy street, with traffic H24. There is no air-con or ventilation, so open window needed in the summer. Result: Noisy as hell.

Would not stay again.

  • Stayed: September 2012, traveled with friends
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1  Thank M609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

This is supposedly a three star hotel. My friend booked a room for EUR 72 a night based on pictures, which turned out to be completely misleading. The pictures online are actually for an upgraded room, which costs an additional EUR 30 a night. The “classic” room looks like something out of an old horror movie. You walk into a dark, narrow hallway with stained carpet, and into a dark room. The double room is arranged so that two beds are laid out head to foot instead of side to side. We took two steps into the room and immediately walked out. That’s when we were told that that the room we thought we’d be getting is actually the upgraded room. We decided to pay extra and stay in an upgraded room, but even this was a disaster. The room itself was ok – at least recently renovated, though all the fixtures are low quality. The main problem was that our room was right next to the restaurant kitchen on the ground level, and directly adjacent to the outdoor dining area. Thankfully it was a rainy night so we didn’t have to deal with noise from diners, but sounds from the kitchen were easily heard from our room. Workers talking loudly and pots and pans clanging were audible until around 11 at night and beginning again around 6 in the morning. I’ve never been in a hotel where they have guest rooms adjacent to the restaurant kitchen, and now I know why. I happily paid extra to change hotels after one night into our four night stay. Even if there are no other hotels rooms available in all of Munich, I wouldn’t stay here again. I’d rather stay outside the city and take the train.

  • Stayed: August 2012, traveled as a couple
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2  Thank cillierabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

We stayed June 2012. The location is great, just a half-block walk from the metro stop and for those considering it during Oktoberfest, it's about 2-3 blocks from the fairgrounds. It's also near the University, situated on a main street but in a quieter section. Several bars, restaurants, and take-away eats are nearby.

The restaurant at the hotel is very good. It's Italian -- oddly, we'd just come from Italy and we kind of taken aback but it was very good. The staff were great, the ambiance is perfect, and the bar/lounge area is very inviting.

There is free WiFi in the hotel. A bit tricky for iPhone users but I connected my blackberry and droid tablet without issues.

The hotel itself has potential but it was just OK. We booked what we thought was a modern looking room through a Hotels reservation website. When we checked in however, we were up-charged 20 euro per person per night! The room we got for the extra 40 was exactly as we had seen online. Newly renovated, modern, comfortable. Unfortunately, between the gurgling pipes in the sink and the slamming doors and shouting from the next door/in-house restaurant kept us awake all night long. The next night we were switched to a new room on the ground level. Unfortunately, we had the same (though lesser) gurgling pipes, same slamming doors/shouts, and now add in cigarette smoke. We are fairly tolerant -- it is Europe after all -- but being now RIGHT NEXT to the kitchen, we endured one smoke break after another, wafting right into our room and it was a bit much. Closing the windows helped the smoke but the AC did not work as well as we'd hoped. The silver lining here is that when we checked out, I explained the experience and before I had to ask, the hostess waived the 40 euro per night up-charge (we stayed 5 days so it was a pretty substantial up-charge).

All in all, the place wasn't terrible but there are better values -- places that appear to be just as nice or nicer that won't up-charge. If you're going to be there for more than a day or two, definitely ask for a courtyard/garden room on the upper floor, as far away from the kitchen as possible.

By the way, some of the reviews for other hotels suggest that the area near the main train station is "seedy" or "sketchy" are over-represented. Given what I know now about the city, it is a little worse than some other parts of the city but overall Munich is one of the safest, cleanest cities I've been to Europe and "the sketchy part" of Munich is probably better than some of the better areas in most major cities.

Room Tip: Ask for a courtyard/garden room on the upper floor, as far away from the kitchen as possible.
  • Stayed: June 2012, traveled as a couple
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2  Thank p_s_carpenter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2012

Affordable, convenient and clean. Although you have to cab it from the Central Station, Hotel Herzog is a straight ride down and is in walking distance to Marienplatz (take Sendlinger if you want to stroll and shop). The Hotel Herzog is situated in a quiet neighborhood a block from the Goetheplatz train station. It did not look like much from the outside so I was pleasantly surprised when I saw my room. The room I stayed in had a modern design--warm earth tones, individual shower with a ceiling showerhead, separate room/closet for the toilet, cozy comforters, flat screen, wifi, and a balcony that overlooked the courtyard. The shower has a glass wall that faces the living room. There is a shutter that folds over the glass but if you are sharing the room with a friend it could be awkward. The elevator is tiny. It holds 2 people and 2 suitcases, moreorless. When you get off the elevator, you will have to go down a few steps. If you have a big, heavy suitcase like I did, this may be a bit inconvenient. There is a restaurant called the Olivetta attached to the hotel. The pizza and salad were tasty and the breakfast was good for 9 euros pp. You can't charge your bill to the room so bring cash or a card. Service was great.

  • Stayed: June 2012, traveled with family
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1  Thank travelnomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Herzog

Address: Haeberlstr. 9, 80337 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#81 Business Hotel in Munich
Price Range: $96 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Herzog 3*
Number of rooms: 90
Official Description (provided by the hotel):
Elegant, Mediterranean-style rooms with free Wi-Fi and flat-screen TVs are offered at this 3-star non-smoking hotel in central Munich. It is directly on Goetheplatz Square, just 500 metres from the Theresienwiese Oktoberfest Venue. The stylish rooms at Hotel Herzog Munchen are completely renovated and feature a private bathroom with a rain shower and a hairdryer. Some rooms also include a balcony. A hearty breakfast buffet and a range of Italian dishes can be enjoyed in the Tuscan-style restaurant or on the pretty courtyard terrace with olive trees. Goetheplatz Underground Station is a 2-minute walk from the hotel, and Marienplatz Square is just 2 stops away. On-site parking is available. ... more   less 
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Also Known As:
Herzog Hotel Munich

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