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Reviewed November 8, 2017 via mobile

Radisson normally keeps a high standard on their hotels, however this one is an exception for the worse. Got a room on the 5th floor and the elevator was broken for 3/4 of the days I was here. Breakfast was simple, with powdered eggs and unsalted bacon as the only hot offering. Juice from bottles. Coffee machine was broken one day too. Rooms are old styled and bear the sign of times. No cutlery in the room, and water had very little pressure in the shower. Also, shower temperature swung from freezing to scolding without touching the faucet. Avoid this hotel if you expect "Radisson quality". It doesn't exist here.

Stayed: November 2017, traveled on business
Thank Pedro D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fgr2015, General Manager at Park Inn by Radisson Munchen Frankfurter Ring, responded to this reviewResponded November 9, 2017

Dear Pedro D.,
Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us.
I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly.
I hope that we will have another opportunity to welcome you back and to show you that we can make it right.
With best regards,
Frank Graichen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2017

  • Stayed: October 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
fgr2015, General Manager at Park Inn by Radisson Munchen Frankfurter Ring, responded to this reviewResponded October 17, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 15, 2017

This hotwl does not have the fresh modern look of Park Inns I have stayed in previously. Ok, not bad, but typically old building being modernized, but not to the standard of Park Inn I am used to, the rooms are not dissapouning, but I have awaitwd somewhat more 2017 style, this looks like a typical German hotel from way back. Again, not bad, but I feel it lacks being a part of the Radisson.
Around the hotwl area, ylu will find plenty of car dealers, no place to eat, but the metro is close to the hotel, to take you downtown, 5 stops.

  • Stayed: October 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank Svein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fgr2015, General Manager at Park Inn by Radisson Munchen Frankfurter Ring, responded to this reviewResponded October 17, 2017

Dear Svein,
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Park Inn we apologize for the concerns you have about your experience at this hotel.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Best regrads
Frank Graichen
General Manager

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Reviewed August 31, 2017 via mobile

On arrival we thought this place looked a little on the seedy but after going in it was great good rooms fair size with a local Aldi near by very good breakfast happy all round !
The area has some small shops and take away it's just a short hop to the beautiful centre we love Munich well worth a short visit we will return

Stayed: March 2017, traveled as a couple
Thank ukdwe2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fgr2015, Front Office Manager at Park Inn by Radisson Munchen Frankfurter Ring, responded to this reviewResponded September 2, 2017

Dear Ukdwe2412., Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Alexandra Rojek Front Office Manager

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Reviewed August 29, 2017

We had a night at this hotel and found it to be very convenient..... a very short walk to the underground. the room was well appointed and had an iron and ironing board to press clothes that had become crumpled from travelling. the breakfast was good with a variety of pastries preserves etc and freshly made scrambled eggs. we enjoyed overnighting there

  • Stayed: August 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Lynette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fgr2015, General Manager at Park Inn by Radisson Munchen Frankfurter Ring, responded to this reviewResponded August 29, 2017

Dear Lynette T.,
Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
Best regards,
Frank Graichen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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