I normally stay in international hotel chains when traveling on business but decided to try Hotel Brack on the recommendation of a (local) colleague. I'm very glad that I did! The hotel is a 3-star hotel, but it does everything so well that I felt like I was on vacation instead of work.
The hotel has the antique quaint feel of a German family hotel, old-fashioned front desk with real clunky metal keys that you drop off with the receptionist when you leave - definitely not what I'm used to on my business trips. But everything in the hotel, although simple, is spotlessly clean and efficient, far better than most of the 4-star/5-star chains I've stayed in. The room had a double bed, was nice sized with a desk facing the window, a couple of chairs, and an armoire for hanging clothes. Big fluffy comforters on the bed and a radiator with its own temperature control so I never had to worry about freezing. I got a room on the 4th floor with a window that opened, facing a side street. Noise was not a problem and it was nice to be able to get fresh air into the room.
Bathroom was a bit small but more than adequate and spotlessly clean. They cleaned everything each day and it always felt as if they had completely sanitized the place. Very impressive. The tub was interesting, I'd never seen one like it . Getting in and out was a bit tricky, but the nice part was that I never had to worry about the floor getting wet like in other hotels with regular, low, tubs. As you may have seen from my other posts, I do tend to rate hotels by the cleanliness and appearance of their bathrooms; I give this one top marks because of how clean and shiny everything was.
Two things really made this hotel stand out: the breakfast and the staff. My room rate came with breakfast, which was a full-service affair downstairs. The food is what I assume a traditional German breakfast is: assortment of fresh breads, cheese/jam/nutella/etc, fresh yoghurt, fruit, cold cuts, cereal, coffee/tea, and eggs made to your choice. The owner of the hotel and her helpers greeted me every morning as I walked in and remembered my preferences from the previous day - I can't remember the last time this happened on a business trip! On my second day when they ran out of the yoghurt flavor that I liked they even offered to go get some (I assume they might have had to run to the corner store). There were about 10 tables in the breakfast room, but at peak breakfast time (7am-8am) it sometimes got busy and they asked if I minded sharing my table with another guest (not a problem at all). Most of the guests are German (or German speaking) and a mixture of business people and tourists, so I felt like I was on vacation at a bed & breakfast every time I came down for breakfast; too bad I had to go to work afterwards...
The staff - from the front desk, the cleaning crew, the manager, to the proprietor, were very friendly and helpful. Always tried to make sure I was comfortable and had everything I needed. They gave the hotel a "personal" and welcoming feel. Everyone spoke English. By the end of my stay I felt like I had been staying at cozy friend's place. I've never had as many hotel personnel wish me a safe trip home when I left for the airport!
The hotel is right next door to the Poccisstrasse U-Bahn station (U-3 and U-6 lines), 5 minutes to Marienplatz or Hauptbahnhoff. Lots of restaurants in the surrounding area all within walking distance. Ample parking in front of the building. Free loaner umbrellas, honor system, next to the lobby in case you need to go out in the rain.
1. Friendly & helpful staff
2. Breakfast experience - made me feel like I was on vacation
5. Free internet
6. Clean, clean, clean!
(OK, maybe the fact that there was no iron/ironing board in the room, but I guess I could have asked for one at the front desk if I had needed one)
When my colleague recommended this hotel I checked it out on TripAdvisor but couldn't find any guest-submitted photos so I was a bit apprehensive about what to expect. I'm glad I stayed here and will definitely stay here again.
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- Also Known As:
- Brack Hotel Munich