Stayed here 4 nights for business in Munich. This did have all things you would expect from a Sheraton. A clean comfortable room (bathroom was exceptionally clean), overpriced laundry and internet, and a reasonable quality breakfast spread. Actually the only complaint about breakfast was there was no egg/omelette cooking station, just pre-cooked buffet scrambled, fried and boiled eggs. The location is ok, a short walk can get you most of what you want in terms of food, drink & parks. There is also a U-Bahn station right next to the hotel to access the city centre, in a few stops, which is the best location to be for everything touristy. All the issues with this hotel seemed to stem from front desk. On check-in they tried to explain some kind of system where I could forfeit my daily room maid service for a voucher or SPG points. I agreed, but my room still got daily service and there was no voucher. I didn't really care either way, but why waste my time explaining a system that’s not going to be implemented? I was a gold SPG member, but wasn't put on a SPG floor that happens at every other Sheraton I have visited. There was no coffee making facilities in the room, but in the lobby you could pay €2 to make one yourself! My laundry was delivered back to the room with other peoples, and then was charged for 3 lots of laundry. This was corrected on checkout without a problem. On checkout I was verbally going through the bill, and needed it split accommodation and food charges. I got the invoice and checked it later, with it not split. My fault, I should of checked it before leaving the desk but I thought it was all clear. Not a bad hotel for the price, but I would probably research some other options next time in Munich.
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- Also Known As:
- Sheraton Munich
- Munich Sheraton