Particularly for business travelers, I can highly recommend this hotel. It may be a bit off the center, but it definitely provides the best service.
Since I travel (too?) often, I measure service particularly on occasions, when things go wrong. In a large hotel, there are always things that can go wrong, from minor glitches (like the newspaper was not delivered to my room door) to more major events (the booking system did not copy my reservation - during October Fest Week) - but I recognize an excellent hotel, by how the staff deal with these situations.
In both situations, the hotel staff found a fast solution - with respect to the newspaper, when I told the Guest Relation Manager in the Lounge, she put my favorite paper for me aside every morning, for the case that it was not delivered to my room. (I didn't ask for this favor, she just did it!) When my reservation was not found, I got a room anyway in a fully booked hotel, and was upgraded to a Luxury Suite the next week I was there.
In total, I felt really treated at a personal level and highly welcome by all the staff. Particularly Mrs. Moll from the Lounge was a real gem. This is how regular stays at hotels become real pleasure!
- Official Description (provided by the hotel):
- Discover a new passion at the Westin Grand Hotel in Munich. Located in the district of Bogenhausen, the world-famous city with a heart awaits you on the doorstep. With excellent transport connections from your Arabellapark hotel, you reach the city centre in just a few minutes and enjoy the very best Munich has to offer. 627 comfortable rooms & suites as well as the Westin Club invite you to stay a little longer and forget your usual day-to-day routine. Attention: From 6th of March 2017 until 1st of April 2017 renovation work will take place in our lobby. There may be some noise disturbance but we will try to minimize restraints for our guest as far as possible. For further information please feel free to contact us. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com and Priceline so you can book your The Westin Grand Munchen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Westin Grand Munchen Hotel Munich
- Westin Hotel Munich
- Westin Grand Muenchen Arabellapark
- Sheraton Munich
- Munich Sheraton