This hotel deserves all of the compliments given below. Our bathroom was a bit "traditional" in decor but certainly not "tired", everything worked and the bath/shower was hot and high pressure. The key fobs are not unusually large for such hotels, just leave it on reception as you go out. All of the staff were friendly and helpful and could speak English. The modern room safe was too small for an iPad; and if you find time to watch, no English speaking TV channels. But overall this is an excellent small hotel and scores high marks for a city break.