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“It Is Getting Better”

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Arthotel ANA im Olympiapark
Ranked #234 of 383 Hotels in Munich
Doha
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“It Is Getting Better”
Reviewed October 20, 2013

I am staying at this hotel for the second time, and I can truly feel the difference between this time and the previous one, firstly, the reception staff are great, helpful and know their job, Secondly, the room I got was an executive one, and was nice , clean and big. Breakfast was fine, it could have been better, this is the only negative point I can see. I had free WIFI in the room, which was good. location is amazing, near the metro and in 15 mins you reach the city center, there are shops, supermarkets and restaurants beside this hotel which is also good.

if I went a third time to Muncih I would definitely stay here,

Room Tip: i had a room on the 14th floor, the view was nice.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonnyBrase, Manager at Arthotel ANA im Olympiapark, responded to this review, November 12, 2013
Dear Wael,
It is really great to hear, that you were very satisfied with your last stay at our hotel and that you recognized the improvements in our service and products since your last stay.
We are grateful for every feedback we receive from our guests and we work hard to enable our guest an uncomplicated and comfortable stay at our property.
Thank you very much for your very positiv feedback and we are looking forward to welcome you soon back here at the Four Points in Munich.
With best wishes
Ronny, Operation Manager
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344 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Zurich, Switzerland
Level Contributor
187 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed October 16, 2013

Stayed there in October for one night. Very friendly staff at reception and bar/restaurant. One feels immediately welcome. Parking in front of the building also much appreciated. Unfortunately, that is about it with the good points. Rooms are small, old and very outdated. Finding the hotel by car is also not easy since you have to manoeuvre your way through old parking lots to end up at the top of this early 1970's parking lot where the main entrance is. Breakfast is very minimal, way below normal Four Points standards. All in all, not a very pleasant experience and I will not go back.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RHW1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonnyBrase, Manager at Arthotel ANA im Olympiapark, responded to this review, November 8, 2013
Dear RHW1974,

Thank you for your feedback and taking the time to post your comments on Tripadvisor.
With regret I noticed that we could not fulfill your expectations towards the facilities and offers of our hotel. Beside that I am glad that our associates could make you feel welcome and leave a positive impression.
As a management team, we take all comments seriously and share them with our staff to find ways to improve.

Thank you again for your comments.
Ronny, Operation Manager
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Travelers are raving about these Munich hotels

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 3, 2013 via mobile

My girlfriend & I stayed here for 2 nights during Oktoberfest when it was almost impossible to find reasonably priced accommodation in central Munich. It was only a 10 minute train ride to the heart of the city and Germany has a great rail system so this proved to be no issue at all. The room was very clean & comfortable, provided virtually all the imenities you would expect from a four point and there was also a cool little bar downstairs. They don't provide free wifi which was a little disappointing considering they offered it in so many cheaper cities & hotels throughout Europe but they do have a communal computer in the lobby that you can use for free. Staff were also very helpful and friendly. I would recommend if the location and train ride isn't an issue for you.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonnyBrase, Manager at Arthotel ANA im Olympiapark, responded to this review, October 15, 2013
Hello Chris L,

Thanks for staying with us during Oktoberfest 2014.

We are really happy to see that you enjoyed your stay at our Four Points Munich Olympiapark and thank you very much for taking the time to post a review here on Tripadvisor.

With best regards from Munich
Ronny , Operation Manager
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Ottawa, Canada
Level Contributor
124 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed September 17, 2013

We've booked two rooms for one night, following our arrival to Germany, as a starting point of an extensive trip in Europe. Fully satisfied with location, service and amenities. We've chosen this hotel because it has parking (10 euro per night) and close to subway station, line U3 takes you to the center in 15 minutes. We arrived around noon and were provided with one room right away, and the second room was ready in about 30 minutes. Nice staff at the front desk answered all questions in perfect English. I can recommend the hotel without any hesitation. However, note, that there are no A/C in the rooms (which is not a problem in September-May) and that free wifi is available in the lobby but not in the room.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SergeBor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonnyBrase, Manager at Arthotel ANA im Olympiapark, responded to this review, October 15, 2013
Hello SergeBor,

I would like to thank you very much for your stay at our hotel and for your kind review on tripadvisor.com.
It is great to see that you enjoyed your stay with your family here and you recommend our hotel because of the level of our service, the location and amenities.
We hope that you had great experiences on your trip around Europe and that we can welcome you again in Munich someday.

With best wishes from Munich
Ronny, Operation Manager
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Bucharest, Romania
Level Contributor
8 reviews
Reviewed September 3, 2013

I stayed at the Olympia Park Four Points twice as it was very close to the ubahn and where i needed to go for business. The personel is very helpfull and attentive. I had a little trouble with the towels as the cleaning personel kept leaving the ones i used in the room, but for the 5 nights i stayed there there we'ren't too many piling up :)))).
the lobby is quite small and also the restaurant which closes at 9 and if you arrive late after a day in the city, the food options are limited to fast food that the reception bar can offer.

Room Tip: choose the rooms on the opposite of teh reception as you will see the BMW factory and museum
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2dream4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonnyBrase, Manager at Arthotel ANA im Olympiapark, responded to this review, September 19, 2013
Dear 2dream4,

Thank you very much for your stays in our Four Points Munich Olympiapark and for taking the time to write a review on Tripadvisor.
It's nice to see that you very happy with the service of our associates and we will discuss the point regarding changing the towels with our housekeeping staff.
As you mentioned our restaurant is only opened for breakfast in the morning and we offer a small choice of snacks in our lobby bar in the evening. The concept of our hotel is designed without a full restaurant operation but we always do our best to offer a choice of good and inexpensive dishes to our guests.

Thank you again for staying with us and we would be very happy to welcome you again.

With best regards from Munich
Ronny
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philadelphia, pa
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed August 30, 2013

2 star hotel per US standards. Clean and functional. Very convenient to bmw museum. Not good for downtown sightseeing 30 minutes by subway. No air conditioning. Just a place to crash. Would not stay again. Nice people though. No handicapped accessible rooms.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dreamvac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonnyBrase, Manager at Arthotel ANA im Olympiapark, responded to this review, September 19, 2013
Dear Dreamvac,

Thank you very much for your kind review of your stay at our Four Points Munich Olympiapark.
Although I see that we could not fulfill all your expectations on the stay I am thankful for your comments. It's good to see that our associates made a positive impression on you.

I hope that you made it home very well and that you will take the Four Points by Sheraton Hotels into consideration for your next journey.

With best wishes
Ronny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oberlin, Ohio
Level Contributor
195 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed August 25, 2013

I was arrived in a rainy day. This happens quite often in Munich. It was late night which was too late for me to get my room key of student dorm. I got off at subway station and stepped into this hotel. Fortunately there was a room available. The stuff were professional, comfy bed and big room (without free internet, you know, Sheraton). Besides that, I was totally pleasant with their service. Subway, supermarket are just nearby. It is usually quiet during the night so you really don't need to worry about your sleep quality. Nothing is better than a comfy room when you get half wet in a rainy day. Stay here if the price is reasonable

Room Tip: As higher floor as possible so that you could have a nice view
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank euromun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonnyBrase, Manager at Arthotel ANA im Olympiapark, responded to this review, September 19, 2013
Hi Euromun,

Thank you very much for your friendly and detailed review on Tripadvisor.com.
It was our pleasure to save you from a rainy day and we are happy that you had such a comfortable stay at our hotel.

We would be pleased to welcome you again maybe on a sunny day.

With best wishes
Ronny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arthotel ANA im Olympiapark

Property: Arthotel ANA im Olympiapark
Address: Helene-Mayer-Ring 12, 80809 Munich, Bavaria, Germany (Formerly Four Points by Sheraton Munchen Olympiapark)
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Room Service
Hotel Style:
Ranked #234 of 383 Hotels in Munich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arthotel ANA im Olympiapark 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
4 Points By Sheraton Munchen Olympiapark
Four Points By Sheraton Munchen Olympiapark Hotel Munich
Four Points Hotel Munich
Sheraton Munich
Four Points Munich
Munich Four Points
Munich Sheraton

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