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All reviewsfree mini barprivilege roomtrain stationmain stationsparkling watersuperior roomfree wificonvenient locationminute walkroom was largeside streetreception staffmunich hbfpretzelslate at nightnever felt unsafefour nights
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Reviewed September 24, 2012

no complaints - a clean and comfortable hotel with ease of access to Public Transport and taxi service if needed

2 nights and all was to be expected

with Breakfast area a delight, comfortable, clean with a great seclection

  • Stayed: September 2012, traveled on business
    • Service
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaBonertz, Manager at Mercure Hotel Muenchen City Center, responded to this reviewResponded October 23, 2012

Thank you Richard,

it was a big pleasure to read you nice comments.

With best Regards
Christina Bonertz
Revenue Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2012

The hotel is conveniently located, about 5 mins walk from the central train station. There are lots of eateries in the vicinity. The street leading to the hotel isn't the best looking street and the hotel lobby was very basic. The receptionist was very courteous, knowledgeable and helpful. He checked us in promptly and directed us to the eleveator which was rather small. However, the room took us by surprise. We were greeted by a tastefully decorated large room with lots of space to move around. It comes with free wifi, tea/coffee making facilities and the TV has a wide selection of channels. It was really comfortable and we thoroughly enjoyed our stay.

  • Stayed: August 2012, traveled as a couple
    • Value
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1  Thank Foo-Kwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

A clean and comfortable hotel 2 minutes from the Hauptbahnhof. The hotel and the room were very clean and comfortable, had a free minibar (very limited selection though) and the breakfast buffet was excellent. One downside is it's location in a narrow, slightly gloomy side street, but this didn't prove to be a problem.

  • Stayed: September 2012, traveled solo
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Thank gcr47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

The hotel, room and staff fiendliness were great; location was veryconvenient but was a "2" at best just because of the street. The street is very noisy, several youth hostels, several street food establishments where local patrons tended to loaf for hours on the narrow sidewalks forcing hotel customers to dodge around them - all rather seedy. Having said that, it did not seem dangerous, so combined with great convenience location right next to train station, subways and teams, and very helpful staff, very nice hotel interior, we would still will award a four, otherwise would have been a five. We would consider staying there again.

Room Tip: Request a room that does not face the street - street can be very noisy late at night
  • Stayed: August 2012, traveled as a couple
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1  Thank steelerfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

Stayed for 3 nights, welcoming staff. I did request a room on the garden, got it and it was great since the weather was hot, so you can then sleep with your windows open. Breakfast was not bad, but the service in the morning was borderline - it took a long time to get the ordered hot chocolate! - possibly because the hotel was fully booked...
Location is not the fanciest, but it is really close to the historical part, you can easily go and walk there. All in all, it does what you expect

  • Stayed: August 2012, traveled on business
    • Value
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Thank JollapParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaBonertz, Manager at Mercure Hotel Muenchen City Center, responded to this reviewResponded September 3, 2012

Dear Mercure guest,

we would like to take the opportunity to thank you for choosing the Mercure München City Center and for your comments.

We are very pleased to hear that you were happy with your choice. We would like to apolgize that you had to wait a bit longer than you should for your hot chocolate.

We would be fortunate to have possibility to welcome you again in our hotel.

With kind Regards

Christina Bonertz
Reveneu Manager

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