We stayed at this fine hotel for 3 nights from 7-10th Dec. There were 6 adults and my 20 month old baby girl. We had 3 rooms and my husband and I had a triple room with a very nice travel cot for our daughter. It was beautifully made up and she loved going to sleep in it! The other two rooms were doubles and the staff had put us on the same floor, 6. This was a struggle sometimes with the lifts, prams and suitcases, but fine on the whole. Also, slightly less noisy than lower floors, I'd imagine. The rooms were exceptionally clean and well equipped, our highlight was the minibar - cheap as chips for loads of treats!
All of the staff we came across were friendly, spoke English much better than I spoke German, and so accommodating to our needs with a little one. The only time we experienced a less than perfect service was at breakfast, where the waitresses didn't seem to have a clue what was going on! There was no system for getting a table - we found a table for 6 and as we sat down, a very angry German man marched over and shouted at us for sitting in his seat, even though the tables were completely devoid of any belongings! We were then seated by the waitress at a table where there were belongings and an empty porridge bowl, and assured that we could sit here, even after pointing this out. As we sat, we were accosted by another angry German, a lady, who asked us if we could not see that there were things at the table and someone was clearly sitting here! When we explained, she went off into a tirade of abuse against the hotel... We moved swiftly! After waiting for approx 20 mins and being shifted from table to table, the waitress found a table for us. The only problem was that because of all the upheaval, our daughter was getting very impatient and hungry, and then started to create a scene! So I never got to eat any breakfast that morning, and chose not to dine on subsequent mornings, due to this awful experience. My fellow passengers did though and they said the food was delicious and though quite expensive, was worth it.
Onto munich itself, very pretty city, when you get to the marianplatz area, albeit very busy and hectic. Lots of people just standing still, looking at the clock in the tower, making it very hard to manoeuvre a pushchair through. Sadly, we met some very rude and impolite people of various nationalities who couldn't see fit to make allowances for a pram coming through. Sad, really, think some people are so self absorbed and believe they are superior to you.
The markets were great, lots of trinkets and souvenirs to be had and some very kitch, unique gifts mixed in amongst the thousands of tree decorations and knitwear items! Market sellers were lovely, very friendly and warm.
We found the cold weather very hard to deal with and were constantly looking for coffee shops or some kind of informal pub where you could go and put your feet up, get warm and have a wee. These kind of places were very few and far between, it's defo not the coffee shop culture of Paris. Beware of this if you're taking children.
Each night we dined at the courtyard by Marriott resteraunt , which was directly opposite our hotel. Think it was called oleo plazzo, or something like that. Very child friendly, good food and service, quick to feed us and very reasonable prices. However by the third night, the niceties had gone out of the window and our table was pointed put to us, rather than us being shown to it, mistakes were made by the waiter on our order leaving one of us without food whilst everyone else ate, etc. So, good alternative if you have a family, but if you can get out and about easily at meal times, try other places!
One last thing to beware of... I don't know if it was because it was busy, or we had lots of luggage and a pram, but the train to the main station in munich was a nightmare to get off! The doors open for about 30 secs, then that's it, you're away again. This left 2 of us at the main station, 4 of us in karlsplatz and 1 of us in marianplatz!!! Must have looked hilarious to the onlookers but it was quite a daunting and scary experience. So just take caution and get out of those doors quickly, or you might find yourself on the move again!
All in all, a lovely stay in munich but don't think I'd return so quickly - weather too chilly and baby too small! Btw, we flew with monarch, who were amazing! They helped us all no end with our little girl and things she needed, they gave us extra legroom seats due to me being 28 weeks pregnant, they were wonderful! Couldn't recommend them highly enough!
- Official Description (provided by the hotel):
- The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more less
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- Also Known As:
- Best Western Munich
- Munich Best Western