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“What A Dump”
1 of 5 bubbles Review of Hotel Cristal

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Hotel Cristal
Ranked #182 of 382 Hotels in Munich
Toronto, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“What A Dump”
1 of 5 bubbles Reviewed August 4, 2012

I just got back from Europe after a month's visit. I stayed in 7 hotels. 1 in the Azores, 1 in Munich (this one, Cristal Hotel), 1 in Salzburg, 1 in Vienna, 1 in Venice, 1 in Florence and 1 in Paris. I can say quite easily that this was the worst hotel that I stayed in during my vacaction. In fact, the over night train from Vienna to Venice was more comfortable.

The air in my non-smoking room was thick with smoke. The staff was cold.

During my trip I stayed in some really old hotels, this was probably one of the more modern ones I stayed in, yet it was very dated. An earlier post said cheap. That would be accurate. The only good thing about this hotel was that it was close to the train station and a quick walk to the main parts of the city. But thats not enough to warrant another star. It was that bad.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank TGern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Santa Fe, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed July 25, 2012

We just stayed July 23 2012. The rooms were very disappointing and cheaply furnished. If you are looking for a bare-bones kind of room this is your hotel. Breakfast is not included and rather on the expensive side, but there are many to go places around if you just want coffee, juice and a pastry. We walked across the street the next day and checked into the Marriott Courtyard. What a difference! The neighborhood is kinda sketchy (lap dances and sex shops are to be found) but we were out after dark and had no problems walking around.

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank bookbud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Munich hotels

London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 2, 2012

Very good service throughout our stay. The staff also very kindly posted back my ipad lead which I left behind in the safe. They only charged me the cost of the postage and did not add any extra charges when they could have done. Highly recommended.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Outandabout186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 30, 2012

Stayed two nights in a triple room, which is very spacious. We got a room facing the interior court, very quite and have no noise problem. The hotel area itself is not the best, but certainly OK to walk even in the late night hours. The train station is only a hundred yards away, which is very convenient for us for the next leg, Salzburg. Munich itself is very lively city, English garden is amazing! I wish I have spent more time for the city itself. We spent a day touring the castles in a rainy day, truly feels the magic of “Road of Romantic”.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liaohe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kailua, Hawaii
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed June 28, 2012

This hotel is in an old building that has been completely renovated and remodeled. The rooms and furnishings are contemporary. The beds are very comfortable with ample pillows and a comfortable duvet. Breakfast was one of the best hotel breakfasts I've had in Europe. Very friendly and accommodating staff. The hotel is a five minute walk from the main train station, from which you can take the S-bahn into Marienplatz and the sites of Munich.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Auwaiku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed June 6, 2012

Near from train station. Clean and nice place to stay in Munich, but a prositution area (although this has not hindered our stay at all)
I would stay there again.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flaviagaspar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed May 29, 2012

This was an ok stay in a hotel that is even a little dated for a Best Western. Theoretically had air conditioning. The fan ran but no cooling and needed to keep the windows open which was not great because the hotel is on a noisy street. The area isn't the greatest (casinos, strip clubs, etc.) but it is close to the train station (2 blocks) and close to the tourist center (couple blocks). Bed was fine. Curtains didn't really block out any light. Rooms are small but ok - i.e., clean, not a bad bathroom, etc. Staff was very nice and the bar and restaruant were decent with good staff. Munich tends to be expensive so the price was more than I would have normally paid for this type of hotel but not an ok price for Munich.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank circumventor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cristal

Property: Hotel Cristal
Address: Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#80 Luxury Hotel in Munich
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Cristal 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more   less 
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Also Known As:
Best Western Munich
Munich Best Western

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