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“Great for family stay” 4 of 5 bubbles
Review of Holiday Inn Munich - City Centre

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Holiday Inn Munich - City Centre
Ranked #76 of 391 Hotels in Munich
St. Gallen, Switzerland
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great for family stay”
4 of 5 bubbles Reviewed July 27, 2014

Had a great stay here with our family 2 kids in July.
First the positives
- 140 euros for two rooms connected so that kids and parents had plenty of room. This for me is a great price!
- breakfast was good quality and functioned well even if the amount of people was extremely high - well done for service personnel. We got an offer by mail prior our arrival 25 euros for breakfast as it wasnt included in room price
- location 15 minutes walking distance from downtown but only 5 minutes from great Deutsche museum which i highly recommend for all intrested in technology. Also subway station just at hotel. Plenty of restaurants in the neighbourhood
- parking in the garage easy and plenty of room - price 20 euros a day

Negatives
- wifi not included in room charge - in most if Holiday Inns this is the case nowadays
- this is a massive hotel (ca 500 rooms). In reception there are 1-2 people. Imagine the queu to check inn and check out when hotel is full. I would recommend charging few euros more for room and ensure that you get to and out of hotel without waiting in line for 10 minutes each time!

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jounianni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RituAgni, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, July 29, 2014
Dear jounianni,

Thank you for your candid feedback with useful tips for our future guests. The wi fi is included in our high floor superior city view rooms. The two computers in our business center are also available to all our guests. I hope this information will help you in future. My apologies that sometimes the wait times are longer than usual. It is our sincere effort to provide you with quick efficient service and comfortable accommodation. Therefore we value your feedback to make the necessary adjustments in our service and offers.

Thank you once again for staying with us. Look forward to welcoming you once again in the days to come.

Best regards
Ritu Agnihotri
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (262)
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English first
Toronto, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 26, 2014

So lets start by saying the hotel is clean, closish to the city centre and the breakfast is delicious. I have no complaints except one. The INTERNET is NOT free. That's right you have to pay by the hour unless you have the rewards card Holiday Inn offers. So if you want wifi you must have the card (you can sign up before your trip online or at the concierge desk of the hotel upon arrival).

Come on Holiday Inn make your Wifi free...it's the 21st century.

Room Tip: No more then 2 people per room. Rooms are small
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  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LDemaree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RituAgni, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, July 29, 2014
Dear LDemaree,

Thank you for reviewing your hotel. It is our pleasure to be your host. The internet is included in our high floor city view rooms. The business center is also available to all our guests for free. Like you mentioned the IHG Rewards Club members also enjoy free standard internet access.

Thank you once again for staying with us. Look forward to welcoming you soon with added enthusiasm in the near future.

Best regards
Ritu Agnihotri
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed July 25, 2014

Stayed here for 2 nights in July. Excellent location within easy walking distance to the Marienplatz and also directly connected by covered/ indoor walkway to the train station to/ from airport. The rooms are clean and modern with good bathrooms. We were on a lower floor but still had very nice views over the city. Service from the front desk was not overly friendly but OK. The breakfast surprised me as the selection was excellent with good quality fresh items and this was actually the best part of the stay. The breakfast room can get quite crowded and service is not memorable but, again, food was excellent.
Overall, an enjoyable and convenient stay.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank senninha888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RituAgni, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, July 29, 2014
Dear Senninha888,

Thank you for your most valuable feedback. I am pleased to read that you enjoyed your stay and the location was convenient for you.Thank you once again for staying with us. Look forward to welcoming you back with greater enthusiasm next time you visit Munich.

Best regards
Ritu Agnihotri
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Golden Square
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 24, 2014

This is a great hotel and quite close to shopping, tourist destinations, restaurants and transportation. The staff are great to deal with and are quite helpful and will ensure that your every need is met. The breakfast selection at this hotel was amazing. The rooms are very comfortable and all facilities are available and is air conditioned. We stayed at this hotel during a recent Globus tour.

Room Tip: We had a room on the 3rd floor and did not have any problems with noise or traffic.
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  • Stayed July 2014, traveled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HowardGoldenSquare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RituAgni, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, July 29, 2014
Dear HowardGoldenSquare,

Thank you for your lovely feedback. Your kind words encourage us to go the extra mile. I will certainly share your love with the rest of the team. Thank you once again for staying with us. Look forwrad to be at your service next time you visit Munich.

Best regards
Ritu Agnihotri
Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed July 24, 2014

My partner and I stayed here for one night. The room was really just like any other holiday inn that we've stayed in.....it was good. The room was big enough and bathroom ok. The complimentary breakfast was above average served in a large sunny room to the front of the building. The parking is next to the hotel also. Would stay again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Expectation_Nil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RituAgni, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, July 29, 2014
Dear Expectation_Nil,

Thank you for taking time and reviewing our hotel. I am pleased to read that we could rise upto your expectations. Thank you once again for including us in your travel plans. We hope to be at your service very soon again.

Best Regards
Ritu Agnihotri
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

As IHG reward members, we were upgraded from our standard room booking upon arrival. We also got free wifi so a great start to our stay. The hotel is 2 stops from Marienplatz and its almost inside the train station complex so travelling convenience is one of the biggest USPs. Our upgraded room was really lovely with a view of the city centre, small balcony and great interiors. Breakfast was nice but at 25 euro pp, it was expensive. Luckily, we were in Munich during FIFA final weekend (lucky for us!) and the hotel had arranged screens in lobby for watching the match. It created a nice atmosphere in the evenings and was very well organized.
The reception staff seemed a little lost and slow but apart from that, it was one of the better European hotel experiences for us.

Room Tip: If possible, ask for a room on a higher floor (we were on floor 8)
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank SnehaBeriwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RituAgni, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, July 24, 2014
Dear SnehaBeriwal,
Thank you for your candid feedback. It is our sincere effort to provide all our guests with the quality service and superior accommodation. I am pleased to know that as our IHG Rewards Club member you enjoyed the free upgrade to our high floor superior city view room.
Thank you for including us in your travel plans. Look forward to welcoming you back in the near future.

Best Regards
Ritu Agnihotri
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

location is very good, just 15 min walk from Marienplatz, subway, supermarket, small shopping area are under the hotel. there are nice restaurants around the place. if you subscribe to membership of the hotel you are offered free wi-fi for 2 devices. This metro line has a direct train to the Airport. good service, breakfast is fine, This is the most convenient hotel i stayed in Munich.

Room Tip: try not to get room in the 2nd floor as our was exactly above the oil station and we couldnt open wi...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nigar2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RituAgni, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, July 24, 2014
Dear Nigar2006,

Thank you for your lovely feedback. It is our pleasure to be your host. Our location is certainly most raved about among all our guests because of adjacent supermarket, train station and walking distance to the city center.
Thank you for staying with us. Look forward to welcoming you back with greater enthusiasm next time you visit Munich.

Best regards
Ritu Agnihotri
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Munich - City Centre

Property: Holiday Inn Munich - City Centre
Address: Hochstrasse 3, 81669, Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Luxury Hotel in Munich
#56 Business Hotel in Munich
#57 Family Hotel in Munich
#57 Romantic Hotel in Munich
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Munich - City Centre 4*
Number of rooms: 582
Official Description (provided by the hotel):
Welcome to the Holiday Inn Munich - City Centre! Just over a quarter mile from the Deutsches Museum, this hotel in Munich offers comfortable rooms. The S-Bahn Station 'Rosenheimer Platz'is only 55 yards away, just 2 stops from the 'Marienplatz'.Located in a shopping complex, the Holiday Inn Munich - City Centre has air-conditioned rooms with comfortable beds, pillow menu, a spacious desk, free Internet, satellite TV, minibar and and tea/coffee facilities. Please be aware that we are a non-Smoking Hotel! Bavarian and international specialties are served in Restaurant Grat³. Snacks and cocktails are available in the newly renovated open lobby. The front desk is open 24 hours a day. Computers in the business Center in the lobby provide free internet access.Covered parking spaces are available in the public garage in the same building complex(against extra charge. The Munich Central Station can be reached in 10 minutes by S-Bahn, Munich's Airport (Josef-Strauss Airport)in less than 40 minutes. ... more   less 
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Also Known As:
Holiday Inn Munich - City Centre Hotel Munich
Munich Holiday Inn

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