My husband and I arrived at 930 am from the states. The desk clerk was friendly and was able to secure a room for us within minutes of our arrival. The hotel is not located in the city center. We took the S-8 bahn from the airport and transferred to the U6 to get to the hotel. It took about 45 minutes and cost 20 Euros for two persons. Our room was nice. It had a smallish bathroom but everything worked well. The bed had comfortable linens.
The hotel is located only 9 minutes from the Marienplatz city center. We took the U6 there and back. It is only 3 blocks from the hotel. If you are gold elite you will get a complimentary breakfast buffet and drinks and snacks in the evening. There was a good variety of food. Every encounter we had with the staff was positive. I thought the lobby was a nice place to relax and have a drink. I definitely appreciated the quiet of the hotel after the crazy crowds of the city. One good thing is that there are restaurants, a market and a bakery all within walking distance to the hotel. Also, the spa and pool are right in the hotel and very private. There were no children splashing in the pool and it was a very peaceful enviornment. I would stay here again and appreciated the kindness of the staff.