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“Nice restaurant with very good views but overpriced and average food”
Review of Die Alm im Mandarin Oriental - CLOSED

Die Alm im Mandarin Oriental
Dining options: Reservations
Restaurant details
Dining options: Reservations
Dubai, United Arab Emirates
Level Contributor
111 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Nice restaurant with very good views but overpriced and average food”
Reviewed October 29, 2012

We went to Alm on a Sunday for lunch, as we had very good references for this place. The place looks good, is like a mountain chalet on the rooftop of a building in central Munich. The service was....ok, the food was cold and not that good, average food, nothing special and extremely overpriced for the quality.
Not recommended at all

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CesarAlonso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOMUCMunich, Geschäftsführer at Die Alm im Mandarin Oriental, responded to this review, November 2, 2012
Dear Cesar Alonso,

Thank you very much for having taking the time to review your visit of the ALM on TripAdvisor while passing through Munich. We are sorry to read that your afternoon/evening did not turn out to be as you were hoping for. Your comments about your negative experience regarding the food in the Alm have been discussed internally with our Michelin Star Chef Simon Larese. You may rest assured that he is testing the food personally on a daily basis but on this occasion we seemed to have let you down regarding the quality and temperature of the food. Our Alm Manager recalls having passed by your table on several occasions for a "satisfaction check". Unfortunately he was not given the opportunity to remedy any shortcomings on the spot which would have allowed to have a more pleasant experience.
We are delighted to read that you liked the venue as well as the stunning views over Munich.
Dear Cesar Alonso, once again thank you for having provided us with constructive feedback - albeit after having left the Alm. We hope to be welcoming you again in the not too distant future.

Yours sincerely,

Lars Wagner
General Manager
Mandarin Oriental, Munich
(lwagner@mohg.com)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

29 reviews from our community

Visitor rating
    15
    7
    5
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first

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