This restaurant attracts you due its magnificient position in Lenbachplatz and nice lightning; it is however important not to get confused with the lower floor which is a different restaurant with much more action and loud music.
Looking for a bit of calm and a more nice and private atmosphere, we visited The Grill in Kunstlerhaus which is located upstairs; the restaurant gives a nice modern and clean impression. This is until you order!!
The service was absolutely unappropriate!! Not only was he unpolite and not detail orientated, it also took our waiter exactly 1 hour and 5 minutes to bring us: two steaks, a portion of french fries and a half potato with sour sauce. Most dissapointing moment was when we asked if it would took much longer to get our dinner; our unpolite waiter trusted himself to be extremely unpolite and aggressive to us on his answer despite we were very calm when asking this to him. We were relaxed and not in hurry however had the feeling that we had been forgoten so we decided to asked why it was taking so long to get our food. It worked, as 10 min later we got our food which was good. The waiter did not apolgise at all on that moment (he did at the very end when he was bringing the bill, of course for only a reason: get his tipp). Steaks were qualitative and well cooked however the staff made of our dinner a very unconfortable one. At a certain moment, almost ending our dinner, the waiter suddenly decided to be polite to us, been so obvious that the only objective for this, was to get his tipp. The Grill is the perfect example of how a good restaurant can be listed under the NOT TO VISIT anymore due the bad service. Honestly a pitty as the food was very good (only meat by the way).
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