As world traveler, I am surprised to see al these glory reports about this hotel,
it is not a htotel but a GUESTHOUSE in my opinion.
GUESTHOUSES in South Africa or Australia are run much much better, in my humble opinion, which is another topic !!!
These glorfying reports mislead me to think that it is an excellent place in Erlangen to stay and I asked my hosts to book this hotel.
Arriving from Paris and after Hotel Marriott in Paris, the hotel was an incredible disappointment as the door was locked and I had to wait 10 minutes that somebody opened the door finally.
That somebody looked more like a temporary worker than a front desk clerk. No professional outlook and no training at all. This supposed to be a 4 star hotel. It reminded of the very cheap motels on the US highways that we see in the movies. She was one of those front desk people.
Anyhow I asked her friendly that I hope I will receive a nice room as it was promised to my host in the email. I was friendly but she later accused me that I was unfriendly even asking that question to get a nice room. How could I dare to ask for a nice room as all of their rooms are nice, she told me.
Anyhow I received a room with two beds put together although I had asked for a queen or king size bed (the Germans call it "French bed"); the furnitures in the room were brown and shabby. Overall the room was uninviting.
When I asked her for another room, she asked me for the reason. I had explained her that I was expecting a queen size bed. Then she kept argueing with me the whole time.
As result I left the place and did not stay there.
Maybe my expectations were high because I saw those glorifying reports but let us be honest, this place is nowhere a 4 stra place plus the staff is untrained (looked like temp worker) plus this is NOT a hotel but GASTHAUS or PENSION (as the Germans say) !!
Those who want to have a real hotel, please avoid this place!!
- Official Description (provided by the hotel):
- Enjoy your stay at our Apartment-Hotel KRAL on your Business trip or including your Family. The Hotel is located in close proximity to the numerous clinics, the Franconian International School, the Siemens Headquarters and the Siemens Training Center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Expedia, Travelocity, TripOnline SA, Hotwire, Cancelon and HRS so you can book your Hotel Kral reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.